
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to start a rewarding career in the hospitality and service industry, exploring Concierge courses in Coffs Harbour is a fantastic first step. The region offers a variety of beginner courses tailored for those with no prior experience, enabling you to develop vital skills in customer engagement and service. Among these options, the Certificate III in Business (Customer Engagement) BSB30120 and the Customer Service Skill Set SITSS00078 are excellent choices to hone your abilities and enhance your employability in the customer-focused roles the industry demands.
The courses available around Coffs Harbour also provide pathways to essential positions within the hospitality sector, such as Hotel Receptionist and Hotel Manager. By completing a Short Course on Operating as Part of an Emergency Control Organisation PUAFER005, you will further elevate your profile. Whether you aspire to work as a Housekeeper or as a Front Office Supervisor, the skills gained from these courses will be invaluable as you build a career in this dynamic field.
Coffs Harbour is a vibrant hub for the hospitality sector, making it an ideal location to pursue Concierge courses in Coffs Harbour. With options like the Certificate II in Hospitality SIT20316 and the Certificate III in Hospitality SIT30616, individuals can find tailored learning experiences that suit their interests and career plans. As you explore related fields in Tourism, Travel and Hospitality and Accommodation, you will discover an array of opportunities to thrive and make a significant impact in the world of hospitality.