
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
Discover the exciting world of hospitality and customer service with our diverse selection of Concierge courses in Gladstone. Whether you are starting your career or looking to improve your skills, there are numerous opportunities available for individuals seeking to excel in the concierge field. With our courses, you can gain the fundamental knowledge needed to thrive in various hospitality settings within Gladstone, 4680, Australia.
For beginners, the Certificate III in Business (Customer Engagement) is an excellent option, covering essential customer service skills crucial for a successful concierge career. Additionally, the Customer Service Skill Set provides targeted training aimed at enhancing your communication and problem-solving abilities in customer-facing scenarios. These foundational skills are critical in ensuring high-quality service and guest satisfaction.
If you're particularly interested in tourism, the Certificate III in Tourism (Holiday Parks and Resorts) focuses on the unique needs of the tourism industry in Gladstone. This course will equip you with the necessary skills to assist tourists effectively and enhance their experiences. Moreover, for those wanting to expand their abilities in emergency situations, the Operate as Part of an Emergency Control Organisation course is invaluable, enabling you to manage safety protocols in hospitality environments.
The hospitality sector is vast, and our offerings include practical courses like the Certificate II in Hospitality and the Certificate III in Hospitality. These qualifications will help develop your skills in areas such as food service, accommodation, and event planning, ensuring you are well-prepared to meet the demands of various roles within concierge services. By enrolling in these courses, you will position yourself at the forefront of the thriving hospitality scene in Gladstone.
With a total of 6 Concierge courses in Gladstone, aspiring professionals have access to a wide range of training options tailored to different career aspirations. Each course is designed to provide students with key industry insights, practical skills, and the confidence to excel in their concierge roles. Start your journey in the vibrant hospitality sector today by exploring the array of courses available and take the first step towards a rewarding career in concierge services!