This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to start a rewarding career in the hospitality industry, exploring Concierge courses in Hobart is an excellent first step. These courses are designed for beginners and are perfect for learners with no prior experience or qualifications. With six accessible courses available, you can gain essential skills that will prepare you for various roles in the vibrant tourism and hospitality sector. Popular options include the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality, providing you with foundational knowledge to excel in your new career.
Hobart's bustling tourism scene has created a demand for skilled Concierges who can deliver exceptional customer service. By enrolling in a course like the Customer Service Skill Set or the Certificate III in Tourism (Holiday Parks and Resorts), you'll be well-equipped to make guests feel welcome and ensure their experience is memorable. Whether you are keen on working in hotels or other hospitality businesses, there are numerous pathways available for you, including roles such as Hotel Receptionist or Hotel Porter.
The Concierge role encompasses a variety of responsibilities and can lead to exciting opportunities within the hospitality sector, including positions such as Hotel Manager or Front Office Supervisor. By undertaking one of the beginner-friendly Concierge courses in Hobart, you can develop a solid understanding of the skills required in these jobs while honing your customer engagement techniques. Choices like the Operate as Part of an Emergency Control Organisation course are also vital for equipping you with necessary safety protocols within the hospitality environment.
So why wait? There's never been a better time to kickstart your career in the vibrant field of hospitality in Hobart. With opportunities to learn and grow through Concierge courses in Hobart, you can unlock your potential. Dive into the world of hospitality and consider related roles like Housekeeping Manager or Maintenance Manager as you progress. Equip yourself with the knowledge and skills you need today!