This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to kick-start a rewarding career in the hospitality and tourism industry, exploring the Concierge courses in Kalgoorlie-Boulder is an excellent choice. This vibrant region, known for its rich mining history and thriving tourism sector, offers a unique opportunity to gain essential skills and knowledge. With six beginner courses available, including the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality, you'll be well-prepared to serve guests and enhance their experiences.
Among the popular choices, the Customer Service Skill Set and the longstanding Certificate III in Hospitality stand out as ideal pathways into a concierge role. These courses are designed for beginners, ensuring that even those with no prior experience can develop a thorough understanding of customer service, tourism, and hospitality operations. Additionally, the local emphasis on tourism and travel makes these Tourism, Travel and Hospitality courses a strategic choice for anyone seeking employment within Kalgoorlie-Boulder's bustling service industry.
Furthermore, if you are keen on specialising in accommodation services, courses such as the Certificate III in Tourism (Holiday Parks and Resorts) can prepare you for various roles within hotels and resorts in the area. By enrolling in these Accommodation courses, you will gain valuable insights that will make you an attractive candidate for prospective employers in Kalgoorlie-Boulder. Whether you’re just starting out or looking to upskill, there’s something for everyone in the diverse range of concierge courses available locally.