
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're looking to launch your career in the hospitality industry, Concierge courses in Lismore are an excellent starting point. With a variety of options available, including Certificate III in Business (Customer Engagement) and Customer Service Skill Set, these courses provide the foundational skills needed for a successful career as a concierge. Whether you're new to the industry or seeking to upskill, there are beginner courses tailored for you in the vibrant community of Lismore, 2480.
Moreover, the Operate as Part of an Emergency Control Organisation course is tailored to equip future concierges with essential skills needed in emergency situations, highlighting the importance of customer safety. Complementing this, the Certificate III in Tourism (Holiday Parks and Resorts) will immerse you in the specific nuances of the tourism sector, ideal for those aspiring to work in busy locations like Lismore’s beautiful parks and resorts.
In your journey through concierging, you might also want to explore other related fields of study, such as Tourism, Travel and Hospitality courses and Accommodation courses. These interconnected sectors offer vast opportunities and align perfectly with the skills you will gain from Certificate II in Hospitality and Certificate III in Hospitality.
After completing one of the concierge courses, you may find yourself interested in a diverse range of job roles that are in high demand in Lismore. Careers such as Hotel Manager, Hotel Porter, and Hotel Receptionist are great paths that can lead from a concierge program. As you hone your skills, you may also aspire to roles like Front Office Supervisor or even Housekeeping Manager.
The job market in Lismore is thriving, with a growing need for trained professionals ready to provide excellent service. Enrolling in one of the Concierge courses in Lismore not only establishes a solid foundation but also opens doors to various opportunities. Complete your journey by pursuing qualifications that resonate with your career goals, and step confidently into an exciting future in the hospitality sector!