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Concierge Courses in Melbourne

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Melbourne?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Melbourne

The following providers offer Concierge courses in Melbourne, Victoria.
National Skills
45438
1
Alffie
41206
2
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Danford College
21979
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Integrity Business College
21739
1
MA Training Academy
40834
1
WAM Training
22054
1
Fire And Safety Australia
22250
1
Krause Health and Safety
45398
1
Baker Ebert
40958
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1
William Angliss Institute
3045
1
Short Courses Australia
41261
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

If you're looking to embark on a rewarding career as a concierge, the range of Concierge courses in Melbourne offers you a solid foundation to start your journey. Beginner courses such as the Certificate III in Business (Customer Engagement) BSB30120 and the Customer Service Skill Set SITSS00078 can equip you with essential skills in customer service that are crucial in the hospitality industry. Moreover, you might consider the Certificate II in Hospitality SIT20316 or the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 to gain further expertise in this vibrant field.

As you explore the diverse offerings of Concierge courses in Melbourne, you'll also discover various related job roles that could pique your interest. Pursuing a career as a Hotel Manager or a Hotel Porter could allow you to utilise your skills in hospitality. Alternatively, positions like a Hotel Receptionist or a Front Office Supervisor can serve as excellent stepping stones in your professional journey.

The city of Melbourne, known for its vibrant culture and exceptional hospitality standards, is the perfect backdrop for your training. By enrolling in Concierge courses in Melbourne, you will not only enhance your employability but also be positioned within a network of professionals who are as passionate about customer service as you are. Courses like the Provide Service to Customers SITXCCS014 and the Certificate III in Hospitality SIT30616 will help you develop a robust skill set, ensuring you are well-prepared for roles like Housekeeper or Maintenance Manager in your future career.