
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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For those aspiring to enter the hospitality sector, exploring Concierge courses in Melton offers an excellent opportunity to develop essential skills and knowledge. Located just a stone's throw from Melbourne, Melton provides a vibrant backdrop for training in this critical role within the tourism and accommodation industries. Courses in this field are designed to equip students with the expertise needed to provide outstanding customer service, manage guest relations, and coordinate a variety of hospitality services, ensuring a seamless experience for visitors.
Enrolling in Concierge courses in Melton not only prepares you for roles such as a Hotel Manager or Hotel Receptionist but also opens the door to a variety of related career paths. As the demand for skilled professionals in the tourism and hospitality sectors continues to grow, graduates can explore positions such as Hotel Porter, Housekeeper, and Front Office Supervisor, all of which play an integral part in maintaining the guest experience. With numerous Registered Training Organisations and recognised training providers operating in Melton, aspiring concierges can easily find a course that suits their needs and career goals.
The convenience of learning within Melton means that students can benefit from local insights and real-world applications during their training. Emphasising practical skills and industry knowledge, Concierge courses in Melton are structured to foster confidence and readiness for the workforce. Whether you are starting your career journey or looking to upgrade your skills, the courses available provide a solid foundation for success in the competitive hospitality landscape.