This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
If you are seeking to build a career in the hospitality industry, exploring the range of Concierge courses in Mildura can be your first step towards a rewarding professional journey. Mildura, known for its stunning natural beauty and vibrant tourism scene, offers various courses designed to equip you with essential skills. Whether you are starting your career or looking to enhance your qualifications, there are opportunities tailored to beginners. You can find a selection of courses such as the Certificate III in Business (Customer Engagement) BSB30120 and the Customer Service Skill Set SITSS00078 that will help lay a strong foundation in customer service and engagement.
In addition to these foundational courses, the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 also features prominently on the list of Concierge courses in Mildura. This course is ideal for those keen on exploring the tourism aspect of concierge duties, which involves managing accommodations and assisting guests in a holiday context. Alongside this, the Certificate II in Hospitality SIT20316 provides relevant skills and knowledge in hospitality management, making it a great starting point for aspiring concierges.
Training in Mildura is accessible through various reputable providers, ensuring that your learning experience is engaging and practical. As someone who might be passionate about engaging with customers and creating memorable experiences, courses such as Certificate III in Hospitality SIT30616 can enhance your service skills, preparing you for roles in hotels, resorts, and various tourist destinations. Additionally, providing support and safety is essential in any customer-facing role, which is why the Operate as Part of an Emergency Control Organisation PUAFER005 course is also invaluable.
Exploring the links between hospitality and tourism, the Tourism, Travel and Hospitality courses can provide further insights into the broader sector in which concierges operate. Furthermore, to specialize even further, you could consider the Accommodation courses that focus on the management and operations of lodging establishments. Engaging in these related fields of study can significantly boost your career prospects and enable you to offer more comprehensive services as a concierge.
With 6 distinct Concierge courses in Mildura to choose from, there has never been a better time to take that first step. Whether you are more inclined towards customer service, tourism, or hospitality, these beginner-friendly options cater to learners who are eager to gain practical skills and knowledge. Visit the Concierge Courses in Mildura page for detailed information on all available courses and training providers available in your area. Embrace the flourishing opportunities in the hospitality sector and start your educational journey today!