This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
If you're considering a career in hospitality, exploring the available Concierge courses in Mount Gambier is an excellent place to start. With a variety of beginner courses designed for individuals with no prior experience, you can gain the necessary skills to enter the exciting world of customer service and tourism. Popular options include the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set, both of which provide essential training in managing customer interactions and enhancing guest experiences.
Mount Gambier, known for its picturesque landscapes and vibrant tourism industry, is the perfect location to pursue your studies. By enrolling in Certificate II in Hospitality or the Certificate III in Hospitality, you'll acquire valuable skills that can prepare you for various roles within the field, including concierge positions. Additionally, the area offers opportunities for specialised training, such as the Certificate III in Tourism (Holiday Parks and Resorts), tailored to the local industry.
Aside from the structured courses, understanding related job roles can help you carve a successful career path. Aspiring concierges may also consider positions like Hotel Receptionist or Hotel Porter. Each role offers unique responsibilities that can build your customer service expertise and prepare you for more advanced roles such as a Hotel Manager or Front Office Supervisor.
The concierge field also intersects with various domains including tourism, travel, and hospitality. Expanding your knowledge in these areas can provide a competitive edge when pursuing a career. Explore the comprehensive Tourism, Travel and Hospitality courses available, or dive into more specific training for Accommodation services unique to Mount Gambier.
With six Concierge courses in Mount Gambier available, embarking on this career journey has never been more feasible. Whether you're looking to enhance your skill set or step into the enchanting world of hospitality, ensure to check out all the course options available to you. Your future in concierge service awaits, promising an exciting blend of customer engagement and the opportunity to thrive in a dynamic environment.