
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
For those aspiring to break into the hospitality industry, exploring Concierge courses in Orange offers an excellent opportunity to gain the skills necessary for this rewarding career. The role of a concierge involves providing exceptional customer service and assistance to guests, ensuring their stay is as comfortable and enjoyable as possible. Located in the heart of New South Wales, Orange is home to various training providers that are recognised by industry bodies. These institutions offer comprehensive courses tailored to equip students with the practical knowledge and expertise required to excel in this dynamic field.
In addition to pursuing a career as a concierge, graduates of these courses can explore related job roles within the hospitality industry. Those interested in advancing their career may consider becoming a Hotel Manager or a Motel Manager, while individuals who enjoy hands-on guest services might find their calling as a Hotel Porter or Hotel Receptionist. Opportunities also exist for those who wish to specialise further, with roles such as Front Office Supervisor and Housekeeper being popular choices for career advancement within the sector.
Furthermore, individuals with a keen eye for management may find roles such as Maintenance Manager or Housekeeping Manager appealing. These positions not only enhance the guest experience but also ensure the smooth operation of the hospitality establishment. By taking advantage of the Concierge courses in Orange, students are positioned to thrive in various roles within the vibrant and ever-evolving hospitality landscape, making it a wise investment in their future career.