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Concierge Courses in Richmond

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Richmond?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

If you are aspiring to become a Concierge, taking courses in Richmond is an excellent way to begin your journey. There are various Concierge courses in Richmond that can equip you with the essential skills and knowledge needed to excel in this dynamic field. Among the popular beginner courses available, the Certificate III in Business (Customer Engagement) focuses on customer service excellence, which is crucial for a successful career as a Concierge.

Along with the Certificate III in Business, you might also consider undertaking the Customer Service Skill Set or the Certificate II in Hospitality. These courses ensure you develop a solid foundation in customer relations, helping you stand out to potential employers in Richmond’s vibrant tourism and hospitality industry. Institutions such as Academy Green Learning and QCA provide these valuable training programs to learners just like you.

To complement your training experience, the Richmond area offers a variety of job roles for those who have completed Concierge courses in Richmond. You may find positions available as a Hotel Manager, Hotel Porter, or even as a Hotel Receptionist. All these roles rely heavily on the core skills gained from courses in customer service and hospitality, allowing you to seamlessly transition into the workforce upon course completion.

The variety of Tourism, Travel and Hospitality courses available in Richmond enables you to tailor your education according to your career goals. In addition to the fundamentals of being a Concierge, knowledge gained from related fields can enhance your employability. For instance, the Accommodation sector offers additional insights that can be immensely beneficial in your role.

In Richmond, several esteemed training providers deliver a range of beginner Concierge courses, including short courses and Vocational Education and Training (VET). Consider enrolling in comprehensive programs such as the Provide Service to Customers course offered by SCA or the Certificate III in Hospitality provided by QCA. By investing in your education through these courses, you are setting the stage for a rewarding career in the concierge industry, all while enjoying the unique offerings of the Richmond area.