This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you are considering a rewarding career in customer service and hospitality, exploring Concierge courses in Rockingham is an excellent starting point. Situated in the picturesque coastal region of Western Australia, Rockingham offers aspiring concierges a vibrant local environment to develop essential skills. With six beginner courses available, including the Certificate III in Business (Customer Engagement) and the Certificate II in Hospitality, students can kickstart their careers with the foundational knowledge needed to succeed in this dynamic field.
Not only do these courses teach you the fundamentals of customer service, but they also provide insights into related fields such as tourism, travel, and hospitality. Students can explore additional courses like the Certificate III in Tourism (Holiday Parks and Resorts) or the Customer Service Skill Set. Each course is designed for those new to the industry, ensuring everyone has the opportunity to build their expertise while noting the local attractions that enhance Rockingham’s appeal as a tourist destination.
Upon completing your studies, the prospects for employment in Rockingham are vast, with various job roles directly related to the concierge profession. Whether you aim to become a Hotel Receptionist, a Hotel Porter, or even advance to a Hotel Manager, the local hospitality industry is always in need of dedicated professionals. The network you build during your training can be invaluable for discovering potential job opportunities in Rockingham's thriving accommodation sector.
Make the most of your career journey by taking advantage of the Tourism, Travel and Hospitality courses available at your fingertips. With the right qualifications, the ability to work your way up to positions like Front Office Supervisor or even Housekeeping Manager becomes a tangible reality. Enrol in one of the concierge courses in Rockingham today and start your path towards a fulfilling career in one of Australia's most vibrant and sought-after employment sectors. Your future in hospitality awaits!