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Concierge Courses in Shepparton

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Shepparton?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

If you're exploring Concierge courses in Shepparton, you're in a vibrant area of Victoria that offers diverse opportunities in the hospitality sector. Shepparton is renowned for its beautiful parks and thriving local businesses, making it an ideal location for those seeking a career in concierge services. A variety of beginner courses are available to help you acquire essential skills, from customer engagement to operational procedures. Whether you’re aiming for a role as a hotel manager or a hotel receptionist, these courses can set you on the right path.

To kickstart your journey, consider the Certificate III in Business (Customer Engagement) BSB30120, a highly regarded qualification designed for those new to the field. Additionally, the Customer Service Skill Set SITSS00078 provides targeted insights into delivering exceptional service, a key skill required in any concierge position. With six available courses, you’ll have the chance to build a solid foundation and gain the competencies necessary to excel in your career.

Shepparton enjoys a bustling tourism sector, which means roles such as Hotel Manager and Hotel Porter are in considerable demand. Completing courses like the Certificate II in Hospitality SIT20316 or the Operate as Part of an Emergency Control Organisation PUAFER005 will equip you with the necessary skills to thrive in these roles. By enrolling in these Concierge courses in Shepparton, you’re taking the first step toward a fulfilling career in hospitality.

For those interested in broader hospitality roles, consider courses like the Certificate III in Hospitality SIT30616 or the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122. These qualifications not only prepare students for concierge roles but also open doors to positions such as Motel Manager or Front Office Supervisor. With continuous growth in the hospitality industry within Shepparton, the potential for advancement is significant.

Lastly, don’t overlook the importance of related job roles that complement concierge services. Opportunities abound as a Hotel Receptionist or Housekeeper, where practical experience can significantly enhance your skill set. Furthermore, positions like Maintenance Manager and Housekeeping Manager are essential in ensuring that establishments run smoothly, creating a welcoming environment for all guests. Start your journey today by enrolling in concierge courses in Shepparton and unlock a world of opportunities in the hospitality sector.