
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
Are you looking to start a rewarding career in the concierge industry? With a range of Concierge courses in Tamworth, you can gain the skills needed to excel in this dynamic field. Tamworth offers a supportive learning environment, and the available courses cater to beginners, ensuring that you can embark on your journey even if you have no prior experience.
One of the standout options is the Certificate III in Business (Customer Engagement) which equips you with essential customer service skills vital for any concierge role. Additionally, the Customer Service Skill Set focuses on enhancing your ability to meet customer needs, a crucial skill in the hospitality and concierge sectors. With these courses located right in Tamworth, you'll be able to learn close to home while connecting with your local community.
Another fantastic choice is the Certificate III in Tourism (Holiday Parks and Resorts), tailored specifically for those aspiring to work in tourism-focused concierge services. Furthermore, consider the Operate as Part of an Emergency Control Organisation course, crucial for understanding safety protocols within the hospitality sector. The knowledge and skills you acquire from these courses will prepare you to handle various situations with confidence.
If you are also interested in broadening your skillset, courses like the Certificate II in Hospitality and Certificate III in Hospitality offer comprehensive training that fits perfectly within the concierge career path. With six beginner-friendly Concierge courses in Tamworth to choose from, you're sure to find a course that matches your aspirations. Embrace this opportunity to invest in your future within a vibrant and growing industry!