Courses for beginners
There are 4 courses available in Tweed Heads New South Wales for beginner learners with no prior experience or qualifications.
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
PUAFER005
Operate as Part of an Emergency Control Organisation
Blended, On Campus, Online, Traineeship
Half day - 4 days
$0 - $160
- There are no mandated entry requirements.
SITSS00078
Customer Service Skill Set
Online
2 weeks
$355
- There are no mandated entry requirements.
South West TAFE
SIT30122
Certificate III in Tourism (Holiday Parks and Resorts)
Blended, Traineeship
12 months
$3,800 - $7,060
- There are no mandated entry requirements.
Courses for experienced learners
There are no courses available in Tweed Heads New South Wales for experienced learners with prior experience or qualifications.
Key questions
How can I become a concierge?
To become a concierge in Tweed Heads, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Tweed Heads?
You can train to become a concierge by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Tweed Heads area that provide concierge training. The closest campus is 28km away from the center of Tweed Heads. You can also study a concierge course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the concierge sector.
Hotel Manager
A Hotel Manager oversees daily hotel operations, supervising departments, ensuring compliance, handling budgets, and prioritising customer service.
Avg yearly income
$114,400
Skill level
Advanced
Hotel Porter
A Hotel Porter assists guests by carrying bags, delivering items, arranging services, and providing information on local attractions while ensuring excellent customer service.
Avg yearly income
$52,000
Skill level
Beginner
Motel Manager
A Motel Manager oversees daily operations, ensuring guest satisfaction, managing finances and staff, and addressing compliance and issues effectively.
Avg yearly income
$104,000
Skill level
Advanced
Hotel Receptionist
A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
Avg yearly income
$68,640
Skill level
Beginner
Housekeeper
A Housekeeper is responsible for cleaning and maintaining guest rooms in hotels, ensuring high standards of service and attention to detail.
Avg yearly income
$65,000
Skill level
Beginner
Front Office Supervisor
A Front Office Supervisor manages reception operations at hotels, ensuring effective guest service, check-ins, and team leadership.
Avg yearly income
$78,000
Skill level
Advanced
Maintenance Manager
A Maintenance Manager handles repairs, grounds upkeep, and organises trades at holiday parks, ensuring safety, teamwork, and task prioritisation.
Avg yearly income
$140,400
Skill level
Advanced
Housekeeping Manager
A Housekeeping Manager oversees daily housekeeping operations at a holiday park, ensuring guest satisfaction and staff training.
Avg yearly income
$65,000
Skill level
Advanced
More about concierge courses in Tweed Heads
For those looking to embark on a rewarding career in hospitality, the available Concierge courses in Tweed Heads provide an excellent starting point. With a total of six beginner courses designed for individuals with no prior experience, aspiring concierges can gain essential skills and knowledge. Popular options include the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate II in Hospitality SIT20316, both of which are tailored to equip learners with the competence needed to excel in customer service roles within the tourism and hospitality sectors.
Participants in Tweed Heads can choose from recognised training providers such as FSA, which offer comprehensive training led by industry professionals. These courses not only focus on building foundational skills but also open doors to specialised fields related to Concierge services. In addition to the core hospitality training, students may also explore other Tourism, Travel and Hospitality courses, enhancing their versatility in the workforce. Notably, those looking to specialise can consider the Certificate III in Tourism (Holiday Parks and Resorts), a fantastic fit for the vibrant hospitality landscape of Tweed Heads.
As the demand for skilled concierges continues to grow, particularly in tourist-friendly locations such as Tweed Heads, now is the perfect time to pursue training in this rewarding field. Beginner courses like the Customer Service Skill Set SITSS00078 and the Operate as Part of an Emergency Control Organisation PUAFER005 are designed to provide learners with practical skills required on the job. Whether you aspire to work in Accommodation or broader hospitality settings, these courses will help you launch a successful career in the concierge industry.
Further reading
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10th November 2023
