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Concierge Courses in Tweed Heads

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Tweed Heads?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Tweed Heads

The following providers offer Concierge courses in Tweed Heads, New South Wales.
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Fire And Safety Australia
22250
1
Krause Health and Safety
45398
1
Australian Training Academy
0686
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
Klepper Training Academy
45075
1
TAFE NSW
90003
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

For those looking to embark on a rewarding career in hospitality, the available Concierge courses in Tweed Heads provide an excellent starting point. With a total of six beginner courses designed for individuals with no prior experience, aspiring concierges can gain essential skills and knowledge. Popular options include the Certificate III in Business (Customer Engagement) BSB30120 and the Certificate II in Hospitality SIT20316, both of which are tailored to equip learners with the competence needed to excel in customer service roles within the tourism and hospitality sectors.

Participants in Tweed Heads can choose from recognised training providers such as FSA, which offer comprehensive training led by industry professionals. These courses not only focus on building foundational skills but also open doors to specialised fields related to Concierge services. In addition to the core hospitality training, students may also explore other Tourism, Travel and Hospitality courses, enhancing their versatility in the workforce. Notably, those looking to specialise can consider the Certificate III in Tourism (Holiday Parks and Resorts), a fantastic fit for the vibrant hospitality landscape of Tweed Heads.

As the demand for skilled concierges continues to grow, particularly in tourist-friendly locations such as Tweed Heads, now is the perfect time to pursue training in this rewarding field. Beginner courses like the Customer Service Skill Set SITSS00078 and the Operate as Part of an Emergency Control Organisation PUAFER005 are designed to provide learners with practical skills required on the job. Whether you aspire to work in Accommodation or broader hospitality settings, these courses will help you launch a successful career in the concierge industry.