
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you're considering a career in the hospitality industry, the Concierge courses in Wagga Wagga offer a comprehensive pathway to getting started. With six beginner-friendly courses available, including the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set, you can gain invaluable skills and knowledge. These courses not only prepare you for a role as a Concierge but also open doors to other exciting positions within the tourism and hospitality sectors, such as Hotel Manager and Hotel Receptionist.
Wagga Wagga is a vibrant regional hub boasting a variety of attractions that make it an ideal location to launch your career. By enrolling in a Certificate II in Hospitality or a Certificate III in Hospitality, you'll not only secure fundamental skills in customer service but also learn how to navigate daily operations in bustling environments. Furthermore, exploring related fields such as Tourism, Travel and Hospitality can further enhance your career opportunities, preparing you for roles like Housekeeper and Maintenance Manager.
In addition to the formal training offered through these Concierge courses in Wagga Wagga, gaining experience in various job roles can significantly boost your employability. Positions such as Front Office Supervisor and Housekeeping Manager play crucial parts in the hospitality sector, ensuring seamless operations and customer satisfaction. With the right education and practical experience in Wagga Wagga, you can confidently step into the dynamic world of concierge services and hospitality, equipped with the necessary skills to thrive.