
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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Embarking on a career as a Concierge in Whyalla offers a rewarding opportunity to work in the vibrant hospitality and tourism industry of South Australia. With a range of beginner Concierge courses in Whyalla, aspiring professionals can gain the essential skills and knowledge required to excel in various roles within this dynamic field. Courses such as the Certificate III in Business (Customer Engagement) and Customer Service Skill Set provide foundational training in customer service and business operations, enabling learners to confidently assist guests and enhance their experience.
Those interested in hospitality will benefit from courses like the Certificate II in Hospitality and Certificate III in Hospitality, which cover essential skills for effective service and management. Additionally, the Certificate III in Tourism (Holiday Parks and Resorts) and the vital training from Operate as Part of an Emergency Control Organisation course equip learners with critical knowledge to handle various scenarios within a hospitality setting. Achieving these qualifications opens doors to numerous job roles, including Hotel Manager, Hotel Porter, and Hotel Receptionist.
As you progress through your training, you may also find roles such as Motel Manager and Front Office Supervisor appealing, where you can utilise your learning in a hands-on environment. The city of Whyalla has a thriving market for hospitality jobs, making it an excellent location to launch your career. By enrolling in any of the Concierge courses in Whyalla, you take the first step towards a fulfilling career that plays a vital role in the guest experience. Explore the numerous opportunities available and start your journey today!