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Concierge Courses in Windsor

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Windsor?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

If you're looking to kickstart your career in the hospitality industry, Concierge courses in Windsor provide a fantastic opportunity for individuals with no prior experience. With eight beginner courses available, you can find the right fit to enhance your skill set and take the first steps toward becoming an essential part of the hospitality team. Popular options include the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set, both designed to equip you with vital customer service skills.

Windsor is home to reputable training providers such as IBC, Alffie, and Victoria University, which offers the Certificate II in Hospitality. These institutions are recognised and respected in the industry, ensuring that the training you receive is of the highest standard. You can also explore courses like the Certificate III in Hospitality and short programs including the Operate as Part of an Emergency Control Organisation.

Completing one of the Concierge courses in Windsor can lead to various job roles in the hospitality sector. Career paths you might consider include becoming a Hotel Manager, Hotel Porter, or even an Hotel Receptionist. These roles play a crucial part in ensuring guests enjoy a memorable experience at hotels and resorts.

In addition to Concierge-specific training, many of these courses offer transferable skills that apply broadly within the tourism, travel, and hospitality industries. Explore further studies in related fields such as Tourism, Travel and Hospitality courses or delve into specifics like Accommodation to enhance your knowledge and employability in Windsor's vibrant hospitality scene.

Whether you're aiming to work as a Housekeeper, Front Office Supervisor, or a more managerial position such as a Maintenance Manager, Windsor offers a range of opportunities for those who complete these Concierge courses. Invest in your future today and find the perfect course to help you achieve your career aspirations!