This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
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If you are aspiring to start a career in the hospitality and tourism industry, pursuing Concierge courses in Wodonga can be your ticket to success. Wodonga offers a diverse range of beginner-friendly courses that cater to individuals with no prior experience. These courses not only provide essential skills but also open doors to various job opportunities in this vibrant sector. With 6 courses available, you can find the right fit for your career ambitions and make a lasting impression in the world of concierge services.
Popular options among the Certificate III in Business (Customer Engagement) and Customer Service Skill Set. These qualifications will equip you with the necessary communication and customer service skills essential for any Concierge. Additionally, the Certificate III in Tourism (Holiday Parks and Resorts) can enhance your knowledge of the tourism sector, highlighting the exciting opportunities available in Wodonga's growing hospitality scene.
For those looking to gain foundational skills in hospitality, the Certificate II in Hospitality and the Certificate III in Hospitality provide comprehensive training. Furthermore, courses like Operate as Part of an Emergency Control Organisation will ensure you are well-prepared for a variety of situations, a critical skill in a Concierge role.
Upon completion of these courses, exciting job opportunities await you in Wodonga. Positions such as Hotel Manager, Hotel Porter, and Hotel Receptionist are just a few examples where your training will be valued. Other potential roles include Motel Manager, Front Office Supervisor, and Housekeeper, each offering a unique opportunity to showcase your skills.
To dive even deeper into the hospitality industry, explore courses in related fields such as Tourism, Travel and Hospitality and Accommodation. By enrolling in Concierge courses in Wodonga, you invest in your future and expand your career prospects in a dynamic and rewarding industry. Take the first step today and unlock your potential in the world of hospitality and concierge services.