All careers

Concierge Courses in Wollongong

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

      Explore all careers
  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Wollongong?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Wollongong

The following providers offer Concierge courses in Wollongong, New South Wales.
ARC Training
91007
1
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
Australian Employment and Training Solutions
21912
1
IPS Institute
32186
1
Tubal
51679
1
Arrow Training Services
6127
1
Safety Direct Solutions
51632
1
MA Training Academy
40834
1
Admire Workplace Safety
91330
1
Skills Network
41410
1
Fire And Safety Australia
22250
1
Krause Health and Safety
45398
1
Affirm Training
90024
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1
Short Courses Australia
41261
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

Author Image Courses.com.au Team

This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

Author Image Courses.com.au Team

Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

If you're looking to embark on a rewarding career in the hospitality industry, exploring Concierge courses in Wollongong is an excellent starting point. With seven beginner courses available in the Wollongong area, including the Certificate III in Business (Customer Engagement) BSB30120 and Certificate II in Hospitality SIT20316, you can gain the essential skills needed to excel in various customer-focused roles. Other popular options include the Customer Service Skill Set SITSS00078 and the Certificate III in Hospitality SIT30616, which will provide you with comprehensive knowledge that is highly valued in the industry.

Wollongong, located along the stunning New South Wales coastline, offers numerous opportunities in the tourism and hospitality fields. As a student of one of the highly regarded Tourism, Travel and Hospitality courses, you will not only learn about customer service but also how to effectively operate under pressure, especially with courses like Operate as Part of an Emergency Control Organisation PUAFER005 and Provide Service to Customers SITXCCS014. This hands-on training will prepare you for various job roles such as Hotel Receptionist or Hotel Porter, both of which play crucial roles in enhancing guest experiences.

As you consider your future career path, it's important to explore the myriad job roles associated with the concierge profession. From becoming a Hotel Manager to a Front Office Supervisor, the landscape is broad and filled with potential. With Housekeeping Manager and Motel Manager roles that demand strong organisational skills and customer engagement, your journey begins with the right education. Embrace the opportunity to unlock your potential through various Accommodation training options in the beautiful coastal city of Wollongong.