
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.
Browse occupations related to Concierge
Explore the diverse range of Concierge courses in Yeppoon that cater to aspiring professionals eager to enter the hospitality and tourism industry. Yeppoon, a beautiful coastal town, offers suitable opportunities for those looking to kickstart their careers as a Concierge. With 6 beginner courses available, including the Certificate III in Business (Customer Engagement) and the Customer Service Skill Set, you can gain essential skills to thrive in this dynamic field. These courses are designed for individuals with no prior experience, ensuring accessibility for all learners.
In addition to foundational courses, such as the Certificate II in Hospitality and the Operate as Part of an Emergency Control Organisation, students can enhance their knowledge in specific areas relevant to the Concierge role. For further development, the Certificate III in Tourism (Holiday Parks and Resorts) and the Certificate III in Hospitality lay a solid groundwork for those aspiring to excel in guest services. Each course is delivered by recognised training providers within the Yeppoon area, ensuring high-quality education and training.
Students enrolled in Concierge courses in Yeppoon will find a wealth of opportunities upon completion. The skills gained can lead to various career paths within the hospitality sector. Potential job roles include Hotel Manager, Hotel Porter, and Hotel Receptionist, all of which are key positions that require outstanding customer service and communication skills. Additionally, roles such as Motel Manager and Housekeeper can also benefit from the comprehensive training provided in these courses.
By undertaking these Concierge courses in Yeppoon, you are investing in a rewarding career in a vibrant and growing industry. As the tourism and hospitality sectors continue to thrive in the picturesque surroundings of Yeppoon, there has never been a better time to gain the skills needed for success. Whether you are looking to work as a Front Office Supervisor or a Maintenance Manager, enrolling in one of these courses will ensure you are well-prepared to make your mark in the hospitality industry.