
How do I become a Customer Service Officer in Melton?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Melton
The following providers offer Customer Service Officer courses in Melton, Victoria.























Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading


Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- TLIE2007 Use communications systems
- SITSS00088 Online Engagement for Small Business
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- 11040NAT Certificate III in Career Advancement
- AUR20116 Certificate II in Automotive Administration
- BSB30415 Certificate III in Business Administration
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- 10728NAT Certificate II in Spoken and Written English
- BSBWRT311 Write simple documents
- AUR21120 Certificate II in Automotive Sales
- HLTSS00065 Infection control Skill Set (Retail)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- BSBOPS404 Implement Customer Service Strategies
- LGA30120 Certificate III in Local Government (Rates)
- SITXCCS014 Provide Service to Customers
- ICT20120 Certificate II in Applied Digital Technologies
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- BSBOPS305 Process Customer Complaints
- BSBSS00107 Marketing and Communication Foundations Skill Set
- 10856NAT Certificate IV in English Proficiency
- SITHGAM023 Attend Gaming Machines
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- PSPGEN100 Manage Conflict
- LGA30120 Certificate III in Local Government
Customer Service Officer careers
If you're looking to embark on a rewarding career as a Customer Service Officer in Melton, you'll find a variety of comprehensive training options to help you achieve your goals. There are 18 Customer Service Officer courses available in the Melton area, specifically tailored to meet the needs of both beginners and experienced learners. For those starting out, popular courses include the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116, providing essential skills for a customer-centric role.
Training providers in Melton are dedicated to equipping you with the expertise you need to thrive in the customer service field. Institutions like the Lonsdale Institute offer qualifications like the Certificate II in Financial Services FNS20120, while the Pharmacy Guild of Australia focuses on industry-specific training such as the Provide Service to Customers SITXCCS014 course. Whether you are keen to enhance your resilience in public service with courses like Maintain and Enhance Confidence in Public Service PSPETH009, or build your digital skills with the Certificate II in Applied Digital Technologies ICT20120, there are plentiful options tailored for you.
For experienced individuals aiming to advance their career, the Certificate IV in Local Government LGA40120 stands as a great choice in Melton. The diverse range of courses combined with the support from esteemed providers—such as RT Ringwood Training and GoTrain—ensures that you receive the highest quality education and training. Explore your options today and take the first step towards a successful career in customer service by visiting the Customer Service Officer courses in Melton page.