How do I become a Customer Service Officer in Mount Gambier?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Mount Gambier
The following providers offer Customer Service Officer courses in Mount Gambier, South Australia.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBOPS404 Implement Customer Service Strategies
- LGA30120 Certificate III in Local Government (Leadership & Management)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- BSB30415 Certificate III in Business Administration
- SITXFIN007 Process Financial Transactions
- 10856NAT Certificate IV in English Proficiency
- 22646VIC Certificate IV in EAL (Further Study)
- SITHGAM023 Attend Gaming Machines
- SITSS00088 Online Engagement for Small Business
- ICP31220 Certificate III in Print Communications
- AUR21120 Certificate II in Automotive Sales
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- AUR20116 Certificate II in Automotive Administration
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- BSBSS00107 Marketing and Communication Foundations Skill Set
- SITXCCS014 Provide Service to Customers
- BSBOPS305 Process Customer Complaints
- LGA50120 Diploma of Local Government (Rates)
- PSPGEN100 Manage Conflict
- LGA40120 Certificate IV in Local Government
- BSBTEC301 Design and Produce Business Documents
- 11040NAT Certificate III in Career Advancement
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- FNS20120 Certificate II in Financial Services
- LGA30120 Certificate III in Local Government (Rates)
Customer Service Officer careers
If you're looking to embark on a rewarding career as a Customer Service Officer, the options available through Customer Service Officer courses in Mount Gambier are extensive and tailored to both beginners and those with prior experience. With 14 courses available, there’s something to suit everyone's needs. Beginners can explore engaging courses such as the Certificate III in Business BSB30120 or the Certificate III in Community Pharmacy SIR30116, providing foundational skills essential for success in customer service roles.
For those with experience, the Certificate IV in Local Government LGA40120 offers advanced training to elevate your career. Additionally, students interested in deepening their knowledge in related areas can explore fields such as Business courses and Customer Engagement. Completing a Customer Service Officer course can also open the door to various job roles, including Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager.
In Mount Gambier, the demand for skilled customer service professionals continues to grow, and enrolling in one of the local Customer Service Officer courses can significantly enhance your job prospects. Explore the diverse set of skills you can acquire, from managing customer relationships to processing financial transactions. By undertaking these courses, you’ll be well-prepared for various roles such as Customer Service Representative or even aim for positions like Business Relationship Manager. Start your journey today by visiting the Customer Service Officer courses in Mount Gambier page.