How do I become a Customer Service Officer in Mount Gambier?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Mount Gambier
The following providers offer Customer Service Officer courses in Mount Gambier, South Australia.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
The Pharmacy Guild of Australia
0452
1
Pharmaceutical Society of Australia
122206
1
Chisholm Institute
0260
1
TAFE NSW
90003
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- PSPGEN100 Manage Conflict
- FWP20616 Certificate II in Timber Merchandising
- 10856NAT Certificate IV in English Proficiency
- BSBSS00107 Marketing and Communication Foundations Skill Set
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- 22646VIC Certificate IV in EAL (Further Study)
- BSB30415 Certificate III in Business Administration
- 10728NAT Certificate II in Spoken and Written English
- LGA30120 Certificate III in Local Government
- PSPETH009 Maintain and Enhance Confidence in Public Service
- BSBOPS305 Process Customer Complaints
- ICP31220 Certificate III in Print Communications
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- BSBOPS404 Implement Customer Service Strategies
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SITSS00088 Online Engagement for Small Business
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- FNS20120 Certificate II in Financial Services
- TLIE2007 Use communications systems
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- ICT20120 Certificate II in Applied Digital Technologies
- LGA50120 Diploma of Local Government (Rates)
- BSBWRT311 Write simple documents
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- LGA40120 Certificate IV in Local Government
Customer Service Officer careers
If you're looking to embark on a rewarding career as a Customer Service Officer, the options available through Customer Service Officer courses in Mount Gambier are extensive and tailored to both beginners and those with prior experience. With 14 courses available, there’s something to suit everyone's needs. Beginners can explore engaging courses such as the Certificate III in Business BSB30120 or the Certificate III in Community Pharmacy SIR30116, providing foundational skills essential for success in customer service roles.
For those with experience, the Certificate IV in Local Government LGA40120 offers advanced training to elevate your career. Additionally, students interested in deepening their knowledge in related areas can explore fields such as Business courses and Customer Engagement. Completing a Customer Service Officer course can also open the door to various job roles, including Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager.
In Mount Gambier, the demand for skilled customer service professionals continues to grow, and enrolling in one of the local Customer Service Officer courses can significantly enhance your job prospects. Explore the diverse set of skills you can acquire, from managing customer relationships to processing financial transactions. By undertaking these courses, you’ll be well-prepared for various roles such as Customer Service Representative or even aim for positions like Business Relationship Manager. Start your journey today by visiting the Customer Service Officer courses in Mount Gambier page.
