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Customer Service Representative Courses in Mount Gambier

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Mount Gambier?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you're looking to kick-start your career in the customer service industry, the Customer Service Representative courses in Mount Gambier provide a wide array of educational opportunities tailored to all experience levels. With 17 courses available, including beginner options like the Certificate III in Retail and Certificate III in Business (Customer Engagement), aspiring professionals can gain essential skills that are highly regarded by employers in the local area. These courses ensure you are well-equipped to handle various customer interactions effectively and efficiently.

For those with prior experience, advanced options such as the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support allow you to enhance your qualifications further. By enrolling in these Customer Service Representative courses in Mount Gambier, you position yourself for a variety of rewarding roles, including Customer Relationship Manager or Customer Service Manager, each offering exciting challenges and opportunities for growth.

In addition to the courses and training available, Mount Gambier is also home to a thriving job market for customer service professionals. Positions such as Customer Service Officer, Store Manager, and Account Manager present themselves to those who are ready to embark on a new career journey. The comprehensive customer service training offered locally ensures you are not just educated but also prepared to successfully enter the workforce and excel in your chosen path. Enrol in one of the available courses today and take the first step towards a fulfilling career in customer service!