How do I become a Customer Service Officer in Queanbeyan?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Queanbeyan
The following providers offer Customer Service Officer courses in Queanbeyan, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
2
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
1
Australian College of Training
51269
1
Canberra Institute of Technology
0101
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- BSB30415 Certificate III in Business Administration
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- LGA50120 Diploma of Local Government (Rates)
- SIR30116 Certificate III in Community Pharmacy (Front of House)
- LGA30120 Certificate III in Local Government
- SITSS00088 Online Engagement for Small Business
- ICT20120 Certificate II in Applied Digital Technologies
- BSBWRT311 Write simple documents
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- SITXFIN007 Process Financial Transactions
- ICP31220 Certificate III in Print Communications
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SITHGAM023 Attend Gaming Machines
- 10728NAT Certificate II in Spoken and Written English
- BSBOPS404 Implement Customer Service Strategies
- SIR30316 Certificate III in Business to Business Sales
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- FNS20120 Certificate II in Financial Services
- PSPGEN100 Manage Conflict
- TLIE2007 Use communications systems
- 22646VIC Certificate IV in EAL (Further Study)
- 11040NAT Certificate III in Career Advancement
- BSBTEC301 Design and Produce Business Documents
- AUR21120 Certificate II in Automotive Sales
Customer Service Officer careers
If you're looking to start a rewarding career in customer service, exploring Customer Service Officer courses in Queanbeyan is a fantastic option. With 16 courses available, learners can find suitable training tailored to both beginners and those with prior experience. Popular beginner courses include the Certificate III in Business BSB30120 and the Certificate III in Community Pharmacy SIR30116, both designed to equip you with essential skills for a successful career in customer service.
For those seeking to enhance their skill set, there are also advanced courses like the Certificate IV in Local Government LGA40120. These Customer Service Officer courses in Queanbeyan are delivered by reputable training providers such as CIT and The Pharmacy Guild of Australia, ensuring high-quality education that meets industry standards.
Understanding your career options is vital, and completing Customer Service Officer courses can open doors to various job roles in Queanbeyan. Graduates can pursue exciting positions such as Customer Relationship Manager, Customer Experience Manager, or Service Delivery Manager, among others. This diverse range of opportunities allows you to find the perfect fit for your skills and interests.
Additionally, some courses, such as the Certificate II in Applied Digital Technologies ICT20120, focus on enhancing your digital skills, which are increasingly important in the customer service industry. Enrolling in these courses not only boosts your employability but also prepares you for the evolving landscape of customer engagement. To see the wide array of options available, visit the section on Customer Engagement courses.
For anyone considering a future in customer service, now is the time to take action. With numerous opportunities available through Customer Service Officer courses in Queanbeyan, you can pave the way for a successful career. Whether you aspire to be a Customer Service Representative or aim for management roles like Customer Service Manager, the training you receive in Queanbeyan will equip you with the knowledge and confidence to excel. Start your journey today by exploring the full range of courses available at Courses.com.au.
