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Customer Service Representative Courses in Queanbeyan

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Queanbeyan?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Queanbeyan

The following providers offer Customer Service Representative courses in Queanbeyan, New South Wales.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
Australian College of Higher Studies
90924
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Reach For Training
91280
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to embark on a rewarding career in customer service, the Customer Service Representative courses in Queanbeyan offer a fantastic starting point. With a variety of courses tailored for beginners and experienced learners alike, you can gain the necessary skills and qualifications to excel in this vital field. Whether you are interested in the Certificate III in Retail or the Certificate III in Business (Customer Engagement), you can find a course that suits your career ambitions.

In Queanbeyan, there are 18 Customer Service Representative courses available, with 16 of them aimed at beginners with no prior experience. Among the popular options, you'll find the Customer Service Skill Set and the Certificate II in Retail Services. Completing these courses not only equips you with essential skills in customer engagement but also enhances your employability in the local job market.

Graduates of these courses often pursue various related job roles available in Queanbeyan. As you develop your expertise, you might consider positions such as a Customer Service Officer or a Retail Assistant. You could even aim for leadership roles like a Store Manager or Customer Service Manager. The potential career paths are numerous, underscoring the value of training in this field.

As you explore the options for furthering your career, you will find that Queanbeyan's local training providers offer a supportive environment to cultivate your skills. With advanced courses like the Certificate IV in General Insurance, you can further your qualifications after gaining initial experience. Dive into the world of customer service today with the Customer Service Representative courses in Queanbeyan and take the first step towards an exciting, fulfilling career!