How do I become a Customer Service Officer in Tamworth?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Tamworth
The following providers offer Customer Service Officer courses in Tamworth, New South Wales.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- 10728NAT Certificate II in Spoken and Written English
- SIR30316 Certificate III in Business to Business Sales
- LGA50120 Diploma of Local Government (Rates)
- FNS20120 Certificate II in Financial Services
- FWP20616 Certificate II in Timber Merchandising
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- 10856NAT Certificate IV in English Proficiency
- LGA40120 Certificate IV in Local Government
- LGA30120 Certificate III in Local Government (Rates)
- BSBWRT311 Write simple documents
- SITSS00088 Online Engagement for Small Business
- AUR20116 Certificate II in Automotive Administration
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- ICT20120 Certificate II in Applied Digital Technologies
- BSBOPS305 Process Customer Complaints
- BSBTEC301 Design and Produce Business Documents
- PSPGEN100 Manage Conflict
- BSB30415 Certificate III in Business Administration
- SITXFIN007 Process Financial Transactions
- ICP31220 Certificate III in Print Communications
- LGA30120 Certificate III in Local Government
- 22646VIC Certificate IV in EAL (Further Study)
- AUR21120 Certificate II in Automotive Sales
- BSBSS00107 Marketing and Communication Foundations Skill Set
- HLTSS00065 Infection control Skill Set (Retail)
Customer Service Officer careers
If you're seeking to build a rewarding career in customer service, there are excellent options available with Customer Service Officer courses in Tamworth. Whether you are a beginner with no prior experience or looking to enhance your existing skills, this region offers a variety of courses tailored to meet your needs. For newcomers, the Certificate III in Business BSB30120 and the Certificate III in Retail (Customer Relationships Skill Set) SIR30216 are popular choices that equip participants with essential skills for effective customer interactions.
For experienced individuals seeking to advance their credentials, the Certificate IV in Local Government LGA40120 is an ideal option that prepares candidates for more complex roles. Many courses are offered through esteemed training providers, including TCC, ensuring that you receive quality education in a supportive environment. The courses are conveniently located in Tamworth, making it accessible for local learners looking to upskill or enter the workforce.
With a total of 15 Customer Service Officer courses available in Tamworth, learners have the flexibility to choose a pathway that aligns with their career aspirations. From the Certificate II in Financial Services FNS20120 to specialised short courses like the Process Financial Transactions SITXFIN007, there is something for everyone. Don't miss the opportunity to further your career in customer service; explore the full range of Customer Service Officer courses in Tamworth today by visiting this link.