How do I become a Customer Service Officer in Taree?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Taree
The following providers offer Customer Service Officer courses in Taree, New South Wales.
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
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7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- PSPGEN100 Manage Conflict
- LGA40120 Certificate IV in Local Government
- BSBOPS305 Process Customer Complaints
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SIR30316 Certificate III in Business to Business Sales
- SITXCCS014 Provide Service to Customers
- AUR20116 Certificate II in Automotive Administration
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- LGA30120 Certificate III in Local Government
- LGA30120 Certificate III in Local Government (Rates)
- 22646VIC Certificate IV in EAL (Further Study)
- BSBSS00107 Marketing and Communication Foundations Skill Set
- FNS20120 Certificate II in Financial Services
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- SITSS00088 Online Engagement for Small Business
- LGA30120 Certificate III in Local Government (Leadership & Management)
- ICT20120 Certificate II in Applied Digital Technologies
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- 11040NAT Certificate III in Career Advancement
- BSB30415 Certificate III in Business Administration
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- ICP31220 Certificate III in Print Communications
- 10728NAT Certificate II in Spoken and Written English
- SITHGAM023 Attend Gaming Machines
- LGA50120 Diploma of Local Government (Rates)
Customer Service Officer careers
If you're looking to embark on a rewarding career in customer service, the Customer Service Officer courses in Taree are your ideal starting point. With 16 diverse courses available in the local area, you can acquire the essential skills needed for this dynamic field. Notable training providers such as Wesley Vocational Institute, offering a Certificate III in Business, and TAFE NSW, providing a Certificate II in Spoken and Written English, ensure that you receive quality education tailored to your needs. Their courses provide a comprehensive foundation for becoming a successful Customer Service Officer.
Engaging in these Business courses will not only prepare you for a role as a Customer Service Officer but also open up pathways to various related job roles such as a Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. The skills learned in customer engagement and support roles are invaluable in today’s job market, making programs available in Taree a fantastic opportunity for aspiring professionals.
Beyond the direct paths to becoming a Customer Service Officer, the courses in Taree may lead to exciting opportunities as a Customer Service Representative, Customer Service Manager, or even an Account Manager. Residents of Taree benefit greatly from these local learning options, allowing for a convenient and enriching educational experience right in their community. Exploring these Customer Engagement courses means you can take the first step toward a fulfilling career in customer service and beyond.