This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersCustomer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.
Source: *Source: Australian Government Labour Market Insights
To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.
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Are you looking to kickstart your career in customer service? The Customer Service Representative courses in Taree offer a fantastic opportunity for individuals at all experience levels, with 18 courses available in total. For beginners, courses such as the Certificate III in Retail and the Certificate III in Business (Customer Engagement) are IDEAL starting points. You can also explore short courses like Customer Experience: Elevate to enhance your skills swiftly and effectively.
With training provided by reputable organisations including Wesley Vocational Institute, you're assured of a quality learning experience right in the heart of Taree, 2430. If you already have experience in customer service, consider advancing your career with courses such as the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. The knowledge and credentials gained from these courses can elevate your profile, opening doors to roles such as Customer Service Manager or Customer Relationship Manager.
The job opportunities that follow these Customer Service Representative courses in Taree are diverse and rewarding. You could find yourself working as a Service Delivery Manager, Retail Assistant, or even as an Store Manager. Whether your interest lies in business, retail, or customer engagement, this vibrant city has the resources to support your learning journey. Begin your path today and transform your career in the Taree area!