How do I become a Customer Service Officer in Yeppoon?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Yeppoon
The following providers offer Customer Service Officer courses in Yeppoon, Queensland.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Work Savvy
91778
1
Just Careers Training
91413
1
Australian Vocational Academy
0826
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Axiom College
40489
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- FWP20616 Certificate II in Timber Merchandising
- LGA40120 Certificate IV in Local Government
- LGA50120 Diploma of Local Government (Rates)
- 10856NAT Certificate IV in English Proficiency
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- BSBOPS305 Process Customer Complaints
- FNS20120 Certificate II in Financial Services
- BSBSS00107 Marketing and Communication Foundations Skill Set
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- LGA30120 Certificate III in Local Government (Rates)
- 22646VIC Certificate IV in EAL (Further Study)
- PSPETH009 Maintain and Enhance Confidence in Public Service
- ICT20120 Certificate II in Applied Digital Technologies
- TLIE2007 Use communications systems
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- ICP31220 Certificate III in Print Communications
- AUR21120 Certificate II in Automotive Sales
- 11040NAT Certificate III in Career Advancement
- BSBWRT311 Write simple documents
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- BSB30415 Certificate III in Business Administration
- SITSS00088 Online Engagement for Small Business
- 10728NAT Certificate II in Spoken and Written English
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SITXCCS014 Provide Service to Customers
- PSPGEN100 Manage Conflict
Customer Service Officer careers
Those interested in pursuing a career as a Customer Service Officer in Yeppoon have a wealth of options available to them, with 15 courses designed to equip learners with the necessary skills and knowledge. Whether you're starting from scratch or looking to advance your existing qualifications, there are appropriate courses tailored to suit your experience level. For beginners, the Certificate III in Business (BSB30120) and the Certificate II in Financial Services (FNS20120) are excellent starting points to develop your foundational skills in customer service and business operations.
For those situated in the beautiful coastal town of Yeppoon, proximity to training providers ensures easy access to learning opportunities. A variety of beginner courses are available, including the Certificate III in Retail (Customer Relationships Skill Set) and the Certificate II in Automotive Sales (AUR21120). These courses not only foster essential customer service skills but also cater to specific industries prevalent in the region, enhancing employability in local businesses.
Experienced learners can further their careers with advanced training options such as the Certificate IV in Local Government (LGA40120). This course is tailored for those already working in customer service environments who are aiming for managerial positions within local government or other sectors. With just one advanced course on offer, learners can focus their efforts on honing their expertise and enriching their knowledge to stand out in the competitive job market.
Yeppoon's community is growing, and so is the demand for skilled Customer Service Officers. Prospective students are encouraged to explore the Customer Service Officer courses in Yeppoon to find the ideal course that aligns with their career goals. With a robust selection of both beginner and advanced courses, learners can build a comprehensive skill set that meets industry needs and paves the way for a bright career in customer service.
