Hotel Receptionist Courses in Mackay
A Hotel Receptionist manages front desk operations, greeting guests, handling check-ins and reservations, and providing local information and services.
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How do I become a Hotel Receptionist in Queensland
Get qualified to work as a Hotel Receptionist in Mackay with a course recognised across Australia. Speak to a training provider to learn more.
SIT30622
Duration
9 weeks - 4 years
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
Get started in the hospitality industry with the SIT30622 Certificate III in Hospitality. With this nationally recognised qualification you could work in bars, coffee shops, nightclubs, hotels, resorts, casinos, events and festivals. You’ll gain skills in communication and customer service and choose electives that support your career interests: food and beverage service, cooking, guest services, gaming, barista services, administration and customer service. Enquire now for the full list of elective choic...
Career opportunities
Duration
9 weeks - 4 years
Study mode
Apprenticeship, Blended, Distance, On Campus, Online, RPL, Traineeship
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SIT20316
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace.
This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity.
The Certifica...
Career opportunities
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online, Traineeship
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SITSS00078
Duration
2 weeks - 9 weeks
Study mode
On Campus, Online
Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you.
Career opportunities
Duration
2 weeks - 9 weeks
Study mode
On Campus, Online
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SITXCCS014
The SITXCCS014 Provide Service to Customers unit covers the skills and knowledge needed to communicate effectively and deliver quality service to both internal and external customers. It includes establishing rapport, identifying and addressing customer needs and expectations, and handling complaints. This unit is designed for frontline service personnel who interact with customers daily, working independently under limited supervision in various tourism, travel, hospitality, and events settings.
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Course providers
The following providers offer Hotel Receptionist courses in Mackay.
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Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!
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Specialise in hotel management and guest relations, and play a key role in creating memorable experiences for travellers. Education pathways for domestic and international students.
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Learn to create memorable experiences, from intimate gatherings to grand corporate events. Education pathways for domestic and international students.
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