This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersInformation Officers respond to queries about their organisation's products and services via phone, email, and social media, while also managing records and follow-ups.
Get qualified to work as an Information Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Information Officer generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
There are currently 95,300 Information Officers employed in Australia right now and this job role grew very strongly over the last 5 years. Information Officers work in all industries and employment sectors, often employed by big business and government organisations.
Source: Australian Government Labour Market Insights
You can get started as an Information Officer with the Certificate III in Business Administration (keyboarding and admin skills) or the Certificate IV in Customer Engagement (conflict and communication skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft Applications (Word, Excel, Powerpoint) may also be helpful.
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If you're looking to pursue a career in the exciting field of information management, consider exploring the various Information Officer courses in Northern Territory. This region offers diverse opportunities to develop your skills, whether you're starting out with no prior experience or advancing your expertise in the information sector. With a total of 7 courses available, learners can find options tailored to their specific needs and career aspirations.
For those new to the industry, there are three beginner courses that provide a solid foundation for a career as an Information Officer. Courses like the Certificate III in Tourism SIT30122 and the Maintain and Enhance Confidence in Public Service PSPETH009 help equip students with essential skills to effectively manage information in various contexts. These courses are designed to address the needs of learners in places like Darwin, Alice Springs, and other locales across the Northern Territory.
Experienced learners seeking to enhance their qualifications will find an array of advanced courses. Notably, the Diploma of Library and Information Services BSB50520 and the Certificate IV in Library and Information Services BSB40720 cater to those looking to deepen their expertise in information management. These programs offer insight into contemporary practices and technologies to help you excel in your role as an Information Officer.
The relevance of Business courses and Business Administration studies cannot be overstated, as they complement the skills acquired through Information Officer courses in Northern Territory. These interconnected fields help foster a comprehensive understanding of the business environment, which is vital for effective information dissemination and management in today’s digital world.