
Courses for beginners
There are 2 courses available in Victoria Victoria for beginner learners with no prior experience or qualifications.
Lead Team Effectiveness
- There are no mandated entry requirements.

Associate Degree of Business (Management and Leadership)
- There are no mandated entry requirements.

Courses for experienced learners
There are 7 courses available in Victoria Victoria for experienced learners with prior experience or qualifications.
Certificate IV in Retail Management
- Completed Certificate III in Retail or equivalent qualifications OR
- Evidence of relevant skills, knowledge and employment experience








Diploma of Salon Management
- There are no mandated entry requirements.

Diploma of Retail Leadership
- There are no mandated entry requirements.


Diploma of Retail Merchandise Management
- There are no mandated entry requirements.

Diploma of Music (Business)
- There are no mandated entry requirements.

Key questions
How can I become a retail manager?
To become a retail manager in Victoria, you may want to consider completing the Certificate IV in Retail Management. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Victoria?
You can train to become a retail manager by completing a qualification with ETC Training Solutions or Training Institute Australasia. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Victoria area that provide retail manager training. The nearest campus is located right in the center of Victoria. You can also study a retail manager course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the retail manager sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
E‑commerce Assistant
An E-Commerce Assistant manages online products, orders, and content to support sales and ensure a smooth digital shopping experience.
More about retail manager courses in Victoria
If you're looking to advance your career in retail, the Retail Manager courses in Victoria offer a strong foundation to help you succeed. With a total of 9 courses available from various reputable training providers, aspiring Retail Managers in the Victoria area can gain essential skills in management, customer service, and operational efficiency. Providers such as TAIE, ST, TMICE, and Chisholm Institute play a key role in delivering quality education tailored to the needs of the retail sector.
Completing a Retail Manager course will equip you with the tools needed to step into various job roles, including a Customer Service Representative or a Retail Assistant. Each of these positions provides a vital stepping stone towards becoming a successful Retail Manager. You may also explore a wider range of career options, such as a Store Manager or a Department Manager, where you can develop your leadership and management capabilities in a vibrant retail environment.
Accessibility to training is crucial, and the variety of education providers such as Box Hill Institute ensures that students in Victoria can find the right course to suit their needs. In addition to core Retail Manager courses, potential students can also pursue specialisations that align with their career ambitions, whether it’s a role as a Retail Team Leader or an Area Manager. By engaging with these education providers, you can bolster your qualifications and enhance your professional prospects.
Moreover, the retail industry is dynamic and constantly evolving, which means that having a solid education can set you apart from the competition. As you study, you may also want to consider roles such as a Cashier or a Car Salesman to gain further experience in customer interactions and sales strategies. With a range of Retail Supervisor positions also available, the opportunities are vast for those willing to invest in their education through the Retail Manager courses in Victoria.
Courses by location
Further reading


What can you do with a Certificate III in Retail?
13th October 2020