Retail Operations Courses in Port Macquarie

The BSB30120 Certificate III in Business prepares you for an administrative role. You’ll gain essential communication and teamwork skills, then specialise in an area that supports your career aspirations. Specialty areas include: technology and IT, business competence, teamwork and relationships, customer service, accounts, medical administration, records management. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates..

Do you love make-up and cosmetics? With the nationally recognised SHB30221 Certificate III in Make-Up you could become a specialist make-up artist and work in beauty salons, day spas, or even film and TV. The course delivers specialist skills in creative make-up design for events, special occasions and photography, but you can also choose electives that will broaden your service offerings. Options include: spray tanning, waxing, recommending and selling beauty products, lash and brow treatments, creating a business plan, setting up a beauty business, and more. Enquire now for the full list of study units, availability of specialist electives, and upcoming course enrolment dates..

Step into a supervisory or management role with the BSB40120 Certificate IV in Business. This nationally recognised qualification will level up your use of digital technologies and develop your critical thinking, business relationships and communication strategies. Even better you can choose from one of nine specialisation areas — leadership, administration, operations, sustainability, big data, cyber security, finance, records and information management, or procurement. Graduate with an arsenal of skills that support your actual job role. Enquire now for the list of study units and enrolment opportunities near you..

If you need business skills to launch your startup or open a new business try the BSB40320 Certificate IV in Entrepreneurship and New Business. This nationally recognised qualification will help you develop a business plan and establish the level of risk management, compliance and financing required to get your business off the ground. The course covers: financial planning, marketing new business ventures, recruitment and onboarding, product promotion, customer service strategies. Enquire now for the list of graduation competencies, entry requirements, and enrolment centres near you..

Become a qualified nail technician with the SHB30321 Certificate III in Nail Technology. This nationally recognised qualification will teach you how to deliver a full range of nail services including manicures, pedicures, acrylic nail enhancements, and nail art. You’ll graduate job-ready with the skills you need to sell beauty products, process transactions, communicate with customers, and keep the nail salon hygienic and clean. Enquire now for the full list of study units, nail service competencies, and enrolment centres near you that offer this course..

The Certificate III in Retail (SIR30216) is perfect for students seeking roles in places like shops, specialty retailers, supermarkets, and department stores. Student begin their studies with the safety aspects of the retail workplace, learning how to identify and respond to security risks. This course has a strong focus on interpersonal skills and selling, so students graduate confidently able to engage with customers, sell products and services, assist with customer complaints, and be an effective member of a sales team. The Certificate III in Retail (SIR30216) is a nationally recognised training qualification and part of the official Retail Services Training Package..

Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities..

The Dual Certificate IV in Entrepreneurship and New Business & Certificate IV in Marketing and Communication offers a dynamic blend of knowledge and skills necessary for success in the competitive business world. This program empowers students to master the art of starting and managing new ventures while gaining expertise in strategic marketing and effective communication techniques to drive business growth and build strong brands..

Develop skills that will enable you to provide quality customer service when working in any sector of the tourism, travel and hospitality industry. Enquire now for the full list of entry requirements and upcoming enrolment opportunities near you..

This nationally recognised training is designed to help businesses and individuals build their COVID-SAFE operating plans. Students will learn to follow organisational infection prevention and control policies and procedures, including implementing standard and transmission-based precautions and respond to infection risks in organisations operating in the retail industry..

Gain advanced selling skills with the Certificate III in Retail (Food Speciality) (SIR30216). This nationally recognised training course qualifies you for work in supermarkets, delis, fruit and vegetable stores, coffee shops, and other food retailers. Over 12 months of face-to-face study you will learn how to build customer relationships and sell to retail customers — as well as the essential aspects of food safety, storage, and handling. Enquire now for the next enrolment dates, and if you are eligible for government funded training..

Get the retail skills you need to thrive in the Australian automotive industry with the AUR21120 Certificate II in Automotive Sales. This nationally recognised qualification introduces you to the legal and safety requirements of an automotive workplace and allows you to specialise in either service station sales, bicycle sales, or outdoor power equipment. Whatever your choice you’ll gain skills in customer service, stock control, payment processing, and basic problem solving. Like to know more? Enquire now for the list of career outcomes and training providers that deliver this course..

Learn to sell vehicles, spare parts, and services with the AUR31020 Certificate III in Automotive Sales. It’s a nationally recognised qualification that delivers the real-world skills you need to work and succeed in an automotive workshop and sales floor. This course covers workplace safety, customer service and complaints, processing sales, communication, stock control and warehousing. Enquire now for the course outline, training dates, and information about how to enrol..

The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities..

If you’re ready to manage your own team of floor staff (or have your heart set on being the head of your retail department), the Certificate IV in Retail Management delivers the skills you need to manage that frontline team while achieving awesome sales results. Students also learn how to create a customer centric culture, implement customer service strategies, and maintain store security. There are specific entry criteria for this qualification — click for full enrolment details and funding possibilities..

Get started in retail with this entry-level Certificate II in Retail Services (SIR20216). This course delivers a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks. You’ll graduate able to confidently engage with customers and help them choose different products and services. Enquire now for funding opportunities and how to enrol..

The Diploma of Retail Leadership (SIR50116) is perfect for retail business owners or departmental managers wanting to learn business sales strategies to deliver profitable results. The course is made up of 10 units with an overall focus on retail strategic planning and the leadership skills that drive profitability. Students gain real skills in managing budgets, reducing labour costs and implementing activities that improve the overall financial performance of the business. To enrol in this course students must already hold a Certificate IV in Retail Management or have relevant work experience and employment history (to be deterimined by your chosen course provider). The Diploma of Retail Leadership (SIR50116) is a nationally recognised training qualification and part of the official Retail Services Training Package..