Courses for beginners
There are 3 courses available in Alice Springs Northern Territory for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 2 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 7 courses available in Alice Springs Northern Territory for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
On Campus, Online
12 - 18 months
$49
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
Alphacrucis University College
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
18 months
Unavailable
- There are no mandated entry requirements.
North Metropolitan TAFE
Key questions
How can I become a client services officer?
To become a client services officer in Alice Springs, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Alice Springs?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Alice Springs area that provide client services officer training. The closest campus is 548km away from the center of Alice Springs. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Alice Springs
For those seeking to build a rewarding career as a Client Services Officer, there are several well-structured Client Services Officer courses in Alice Springs designed to meet different experience levels. Whether you are starting fresh or looking to advance your skills, Alice Springs offers a range of vocational and higher education courses tailored to equip you with the necessary skills to excel in this vital role. With 11 courses available in the region, you can find the perfect fit to suit your career aspirations.
For beginners in Alice Springs, the Certificate III in Business to Business Sales (SIR30316) and Certificate III in Business (Customer Engagement) (BSB30120) are excellent starting points. These courses provide foundational knowledge and skills essential for success in customer-focused roles. Additionally, the Certificate III in Community Services (First Point of Contact) (CHC32015) and the Certificate III in Retail (Customer Relationships Skill Set) (SIR30216) are also available for those looking to enter the workforce with confidence.
Experienced learners can benefit from advanced Client Services Officer courses in Alice Springs, such as the Diploma of Community Services (CHC52021) and the Diploma of Library and Information Services (BSB50520). These advanced courses, including the Certificate IV in Employment Services (CHC41115) and the Diploma of Financial Counselling (CHC51122), allow professionals to enhance their skills and open doors to senior positions within their organisations. Completing a course like the Advanced Diploma of Paraplanning (FNS60920) or gaining a Bachelor of Business can significantly enhance one's career prospects.
Moreover, studying a Client Services Officer course can lead to various career paths. Potential job roles include Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. Additionally, positions such as Customer Service Representative and Customer Service Officer are increasingly essential in various sectors, showcasing the demand for skilled professionals in these fields.
By enrolling in Client Services Officer courses in Alice Springs, you are not only securing a pathway to a fulfilling career but also joining a network of professionals committed to excellence in customer service. Explore related fields of study, such as Customer Engagement and Business courses, to further enhance your qualifications and ensure you are well-prepared to meet the challenges of this ever-evolving industry.
Further reading
How to start a career in Legal Services
17th June 2021
