Courses for beginners
There are 3 courses available in Bathurst New South Wales for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 2 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 7 courses available in Bathurst New South Wales for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
On Campus, Online, Recognition for Prior Learning
12 - 18 months
$49
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$33,720 - $55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
12 - 18 months
Unavailable
- There are no mandated entry requirements.
Key questions
How can I become a client services officer?
To become a client services officer in Bathurst, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Bathurst?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Bathurst area that provide client services officer training. The closest campus is 41km away from the center of Bathurst. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Bathurst
If you're interested in exploring Client Services Officer courses in Bathurst, you have access to a diverse range of options designed to cater to beginners as well as experienced professionals. With a total of 12 courses available in the Bathurst area, you can find the perfect fit for your career aspirations. For those starting out, consider the popular Certificate III in Business to Business Sales SIR30316 or the Certificate III in Business (Customer Engagement) BSB30120, which equips you with essential skills to excel in customer-focused roles.
For learners with prior experience or qualifications, there are advanced courses that can help you elevate your career trajectory. Options like the Diploma of Community Services CHC52021 and the Diploma of Library and Information Services BSB50520 provide in-depth knowledge and expertise relevant to the Client Services Officer field. These courses are excellent stepping stones for individuals aiming for higher positions such as a Customer Relationship Manager or a Customer Experience Manager.
Understanding the importance of customer engagement is crucial in today's competitive market. Therefore, the Customer Engagement category offers courses that complement the skill set of those pursuing a career as a Client Services Officer. By investing in your education, you enhance your abilities and increase your opportunities in various roles, including becoming a Service Delivery Manager or Customer Service Representative.
Bathurst provides a vibrant setting for those looking to advance in customer service-related careers. With a wealth of resources and a supportive community, enrolling in Client Services Officer courses in Bathurst can set a solid foundation for your professional journey. Courses such as the Certificate IV in Employment Services CHC41115 or the Certificate IV in Housing (Social Housing and Homelessness Support Work) CHC42221 prepare you for key industry roles like Account Manager or Business Relationship Manager. Embrace the opportunity to advance your career with exceptional training courses tailored for the Bathurst community.
Further reading
How to start a career in Legal Services
17th June 2021
