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Customer Service Representative Courses in Bathurst

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Bathurst?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Bathurst

The following providers offer Customer Service Representative courses in Bathurst, New South Wales.
River Oak College
46425
1
Academy Xi
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Be Trained by Barringtons
91397
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
Tubal
51679
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Alffie
41206
2
Learning Sphere
91718
1
College of Transformation, Education and Training
88213
1
Australian College of Higher Studies
90924
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
Key Institute
20855
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
Charles Sturt University
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

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To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

If you are looking to start your career as a Customer Service Representative, there are numerous options available right here in Bathurst, NSW. At Courses.com.au, we proudly present a comprehensive list of Customer Service Representative courses in Bathurst, designed to equip you with the skills needed in this dynamic field. With 19 courses available, including beginner and advanced levels, you can find the right training to suit your experience and career goals.

For those starting out, there are 17 beginner courses available, providing a solid foundation in customer service skills. Courses like the Certificate III in Retail and the Certificate III in Business (Customer Engagement) are popular choices among new learners. These qualifications are offered by recognised training providers such as VERTO and ARC Training, ensuring that you receive quality education that meets industry standards.

Experienced individuals looking to further their career can explore advanced courses such as the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. These courses will enhance your expertise and help you stand out in the competitive job market. The Bathurst region offers a supportive environment for learners, with several RTOs and training providers dedicated to delivering quality training in customer service.

Completing a course from the listed Customer Service Representative courses in Bathurst can open doors to various job opportunities. Graduates can pursue roles such as a Customer Service Officer, Customer Experience Manager, or even a Store Manager. The skills you acquire will not only prepare you for these positions but also empower you to progress within the industry.

If you're ready to take the next step in your career, start by exploring the Customer Service Representative courses in Bathurst. With a wide range of options and reputable training providers such as The Illawarra ITeC and AHSI, you have all the resources you need to succeed in this vibrant sector. Invest in your future today and gain the qualifications that employers are looking for in Bathurst and beyond.