Courses for beginners
There are 8 courses available in Bathurst New South Wales for beginner learners with no prior experience or qualifications.
SIR30216
Certificate III in Retail
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
BSB30120
Certificate III in Business (Customer Engagement)
Online
15 months
$3,500
- There are no mandated entry requirements.
Australian College
Customer Experience: Elevate
Online
6 months
Unavailable
- There are no mandated entry requirements.
Academy Xi
SIR20216
Certificate II in Retail Services
Blended, On Campus, Online, Traineeship
4 - 18 months
$0 - $4,330
- There are no mandated entry requirements.
+ 6 more
SIR10116
Certificate I in Retail Services
Online
6 months
$1,200
- There are no mandated entry requirements.
Gold Coast Training College
Courses for experienced learners
There are 2 courses available in Bathurst New South Wales for experienced learners with prior experience or qualifications.
FNS41422
Certificate IV in General Insurance
On Campus, Online, Traineeship
7 - 36 months
$0 - $6,000
- There are no mandated entry requirements.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Traineeship
24 months
$5,500
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications
SWC Training
Key questions
How can I become a customer service representative?
To become a customer service representative in Bathurst, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Bathurst?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Bathurst area that provide customer service representative training. The closest campus is 41km away from the center of Bathurst. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Avg yearly income
$62,400
Skill level
Beginner
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Avg yearly income
$75,400
Skill level
Beginner
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Avg yearly income
$78,000
Skill level
Advanced
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Avg yearly income
$54,600
Skill level
Beginner
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Avg yearly income
$72,800
Skill level
Beginner
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Avg yearly income
$55,016
Skill level
Beginner
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Avg yearly income
$104,000
Skill level
Advanced
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Avg yearly income
$93,600
Skill level
Advanced
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Avg yearly income
$101,400
Skill level
Advanced
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Avg yearly income
$124,800
Skill level
Advanced
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Avg yearly income
$112,996
Skill level
Advanced
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
Avg yearly income
$72,488
Skill level
Advanced
More about customer service representative courses in Bathurst
If you are looking to start your career as a Customer Service Representative, there are numerous options available right here in Bathurst, NSW. At Courses.com.au, we proudly present a comprehensive list of Customer Service Representative courses in Bathurst, designed to equip you with the skills needed in this dynamic field. With 19 courses available, including beginner and advanced levels, you can find the right training to suit your experience and career goals.
For those starting out, there are 17 beginner courses available, providing a solid foundation in customer service skills. Courses like the Certificate III in Retail and the Certificate III in Business (Customer Engagement) are popular choices among new learners. These qualifications are offered by recognised training providers such as VERTO and ARC Training, ensuring that you receive quality education that meets industry standards.
Experienced individuals looking to further their career can explore advanced courses such as the Certificate IV in General Insurance or the Certificate IV in Hospital or Health Services Pharmacy Support. These courses will enhance your expertise and help you stand out in the competitive job market. The Bathurst region offers a supportive environment for learners, with several RTOs and training providers dedicated to delivering quality training in customer service.
Completing a course from the listed Customer Service Representative courses in Bathurst can open doors to various job opportunities. Graduates can pursue roles such as a Customer Service Officer, Customer Experience Manager, or even a Store Manager. The skills you acquire will not only prepare you for these positions but also empower you to progress within the industry.
If you're ready to take the next step in your career, start by exploring the Customer Service Representative courses in Bathurst. With a wide range of options and reputable training providers such as The Illawarra ITeC and AHSI, you have all the resources you need to succeed in this vibrant sector. Invest in your future today and gain the qualifications that employers are looking for in Bathurst and beyond.
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
