
Courses for beginners
There are 3 courses available in Devonport Tasmania for beginner learners with no prior experience or qualifications.
Certificate III in Business (Customer Engagement)
- There are no mandated entry requirements.








Certificate III in Business to Business Sales
- There are no mandated entry requirements.



Certificate III in Retail (Customer Relationships Skill Set)
- There are no mandated entry requirements.

Courses for experienced learners
There are 7 courses available in Devonport Tasmania for experienced learners with prior experience or qualifications.
Diploma of Community Services
- There are no mandated entry requirements.



Certificate IV in Employment Services
- There are no mandated entry requirements.





Bachelor of Business
- There are no mandated entry requirements.

Diploma of Financial Counselling
- There are no mandated entry requirements.


Diploma of Library and Information Services
- There are no mandated entry requirements.

Key questions
How can I become a client services officer?
To become a client services officer in Devonport, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Devonport?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Devonport area that provide client services officer training. The closest campus is 65km away from the center of Devonport. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
More about client services officer courses in Devonport
If you're looking to start a career in customer service, exploring Client Services Officer courses in Devonport is a fantastic option. With 11 different courses available in this vibrant Tasmania city, aspiring professionals can gain the necessary skills to thrive in a variety of customer-focused roles. Notably, training providers such as AFC offer comprehensive training programmes that are recognised locally, ensuring you receive high-quality education and support.
The role of a Client Services Officer is integral to businesses across multiple sectors. By specialising in business courses and customer engagement strategies, you can prepare yourself for success in this dynamic field. As a Client Services Officer, you will hone your abilities to manage customer relationships and enhance their overall experience, which can open doors to various related job roles such as a Customer Relationship Manager or a Customer Experience Manager. Each of these positions plays a crucial part in ensuring customer satisfaction and loyalty, making the skills you develop in your course highly transferable.
In addition to the direct training you will receive from the Client Services Officer courses in Devonport, you will also gain insights into more advanced job roles like Service Delivery Manager and Customer Service Manager. These roles typically involve increased responsibilities and can lead to more rewarding career paths. With the skills acquired during your training, you’ll be well-prepared to advance your career in customer service and related fields.
Moreover, the local economy in Devonport is constantly evolving, providing ample opportunities for graduates of the Client Services Officer courses. Many students find success in roles such as Customer Service Representatives and Account Managers, where they can apply their knowledge directly to engaging with clients and promoting services. After completing your training, the skills you acquire will make you an invaluable asset to any business operating in the region.
Finally, as you weigh your options in pursuing a career in customer service, consider the expansion opportunities that can arise. Roles like Retention Specialist and Account Executive reflect how versatile the skills from Client Services Officer courses can be. Embracing continuous learning and professional development will help you stay ahead in this competitive field. To get started, check the variety of Client Services Officer courses in Devonport today!
Further reading


How to start a career in Legal Services
17th June 2021