
Courses for beginners
There are 8 courses available in Devonport Tasmania for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.

Certificate III in Business (Customer Engagement)
- There are no mandated entry requirements.

Customer Experience: Elevate
- There are no mandated entry requirements.

Certificate II in Retail Services
- There are no mandated entry requirements.








Certificate I in Retail Services
- There are no mandated entry requirements.

Courses for experienced learners
There are 2 courses available in Devonport Tasmania for experienced learners with prior experience or qualifications.
Certificate IV in General Insurance
- There are no mandated entry requirements.



Certificate IV in Hospital or Health Services Pharmacy Support
- At least 1 years work experience in a related field OR
- Completed Certificate III in Hospital or Health Services Pharmacy Support or equivalent qualifications

Key questions
How can I become a customer service representative?
To become a customer service representative in Devonport, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Devonport?
You can train to become a customer service representative by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Devonport area that provide customer service representative training. The closest campus is 43km away from the center of Devonport. You can also study a customer service representative course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the customer service representative sector.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about customer service representative courses in Devonport
Are you considering a career in customer service? Look no further than our comprehensive selection of Customer Service Representative courses in Devonport. With a total of 19 courses available, you're sure to find the right fit for your career aspirations, whether you are just starting out or looking to advance your skills in the industry.
For those who are new to this rewarding field, there are 17 beginner courses that will help you gain foundational skills and qualifications. Popular options include the Certificate III in Retail SIR30216 and the Certificate II in Customer Engagement BSB20215. Each of these courses is designed to equip you with the essential knowledge needed to provide outstanding customer service, ensuring you are well-prepared for employment in Devonport's bustling job market.
If you're seeking to advance your existing skills, we also have advanced courses for experienced learners. Consider the Certificate IV in General Insurance FNS41422 or the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121. These courses delve deeper into specific areas within customer service, providing you with a competitive edge in the workforce.
Training providers of these Customer Service Representative courses in Devonport are all recognised and offer quality education, ensuring that you will receive the best training possible. With local training options, you can conveniently balance your studies with your personal and professional commitments.
Whether you’re starting anew or building upon your existing experience, exploring the array of customer service courses available in Devonport is your first step towards a fulfilling career. Why not take the leap today? Browse through our selection and find the course that suits your needs best!
Further reading


What can you do with a Certificate III in Retail?
13th October 2020