Courses for beginners
There are 2 courses available in Geelong Victoria for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
Blended, On Campus, Online, Traineeship
6 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 5 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
Courses for experienced learners
There are 8 courses available in Geelong Victoria for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
On Campus, Online, Recognition for Prior Learning
12 - 18 months
$49
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
Blended, On Campus, Online
36 months
$39,000 - $55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended, Online
12 - 24 months
$12,922
- There are no mandated entry requirements.
Key questions
How can I become a client services officer?
To become a client services officer in Geelong, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Geelong?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Geelong area that provide client services officer training. The closest campus is 6km away from the center of Geelong. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Geelong
If you're considering a career as a Client Services Officer, Geelong offers diverse opportunities in this field through a variety of well-regarded training providers. With a total of 12 Client Services Officer courses available in Geelong, aspiring professionals can choose from several comprehensive qualifications to enhance their skills and employment prospects. From business qualifications to customer engagement specialisations, there are tailored pathways to prepare individuals for success in this dynamic role.
Training providers such as Brighton College, Victoria University, and Danford College are among those delivering high-quality education in Geelong. The RMIT University offers an Advanced Diploma of Paraplanning, while Swinburne University of Technology provides a Bachelor of Business. These institutions are recognised for equipping students with the relevant skills needed to excel as Client Services Officers.
The field of Client Services Officers intersects with various areas of study such as business courses and customer engagement. These linked fields of study provide extensive knowledge and practical skills that are crucial in addressing client needs efficiently. Completing relevant courses in these categories will not only prepare you for a role in client services but also enhance your understanding of the wider business landscape.
Geelong's vibrant job market presents numerous opportunities for qualified Client Services Officers. By enrolling in one of the specialised Client Services Officer courses in Geelong, you position yourself favourably in the job market while gaining invaluable skills. For more information on the courses available, visit the dedicated page for Client Services Officer courses in Geelong. Equip yourself for a rewarding career in client services by choosing a path that fits your professional aspirations.
Further reading
How to start a career in Legal Services
17th June 2021
