Courses for beginners
There are 3 courses available in Hervey Bay Queensland for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
Blended, On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 3 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 7 courses available in Hervey Bay Queensland for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
On Campus, Online, Recognition for Prior Learning
12 - 18 months
$49
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Online, Traineeship
36 months
$42
- There are no mandated entry requirements.
Work Savvy
Bachelor of Business
On Campus, Online
36 months
$55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
Alphacrucis University College
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
18 months
Unavailable
- There are no mandated entry requirements.
North Metropolitan TAFE
Key questions
How can I become a client services officer?
To become a client services officer in Hervey Bay, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Hervey Bay?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Hervey Bay area that provide client services officer training. The nearest campus is located right in the center of Hervey Bay. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Hervey Bay
If you're looking to start a fulfilling career as a Client Services Officer in Hervey Bay, you're in luck! There are numerous training options available to help you gain the skills and qualifications needed for this exciting role. With a total of 11 Client Services Officer courses in Hervey Bay, prospective students can choose from both beginner and advanced levels, ensuring that there is something for everyone regardless of their prior experience. Explore the various opportunities on offer to find the perfect course for you.
For those new to the field, beginner courses such as the Certificate III in Business to Business Sales (SIR30316) or the Certificate III in Business (Customer Engagement) (BSB30120) provide a solid foundation in customer service principals. Other options like the Certificate III in Community Services (First Point of Contact) (CHC32015) and Certificate III in Retail (Customer Relationships Skill Set) (SIR30216) further equip learners with essential skills that are highly valued across various industries in Hervey Bay.
For more experienced learners, advanced courses like the Diploma of Community Services (CHC52021) or the Diploma of Library and Information Services (BSB50520) can help you gain specialised knowledge. Other notable options include the Certificate IV in Employment Services (CHC41115) and the Bachelor of Business, which can set you on the path to higher-level positions in the field.
In addition to educational opportunities, various career paths are available for those looking to advance their career as a Client Services Officer. Related roles in Hervey Bay include a Customer Relationship Manager, Customer Experience Manager, and Service Delivery Manager. Aspirants may also explore roles like Customer Service Representative or Account Manager for more specialised career pathways.
To learn more about Client Services Officer courses in Hervey Bay, please visit the detailed list at Courses.com.au. This resource will guide you in your journey towards a rewarding career in the client services field, ensuring you have access to the necessary courses and information to help you succeed. Don’t miss out on the chance to transform your career in the thriving job market of Hervey Bay!
Further reading
How to start a career in Legal Services
17th June 2021
