Courses for beginners
There are 3 courses available in Kalgoorlie-Boulder Western Australia for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 2 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
Restricted Property Management Registration (WA)
Online
6 months
$700
- There are no mandated entry requirements.
Real Estate Academy Australia
Courses for experienced learners
There are 7 courses available in Kalgoorlie-Boulder Western Australia for experienced learners with prior experience or qualifications.
CHC52021
Diploma of Community Services
On Campus, Online
12 - 18 months
$49
- There are no mandated entry requirements.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
Alphacrucis University College
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
18 months
Unavailable
- There are no mandated entry requirements.
North Metropolitan TAFE
Key questions
How can I become a client services officer?
To become a client services officer in Kalgoorlie-Boulder, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Kalgoorlie-Boulder?
You can train to become a client services officer by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Kalgoorlie-Boulder area that provide client services officer training. The closest campus is 534km away from the center of Kalgoorlie-Boulder. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Kalgoorlie-Boulder
If you're looking to embark on a fulfilling career as a Client Services Officer, you’ve come to the right place. Kalgoorlie-Boulder offers a variety of Client Services Officer courses designed to meet different levels of expertise. Whether you're a novice seeking to enter the field or an experienced learner looking to advance your skills, there are options available to suit your needs. In total, there are 12 courses available, ensuring that you can find the perfect fit for your career goals.
For those starting out, there are five excellent beginner courses available in Kalgoorlie-Boulder, including the Certificate III in Business to Business Sales SIR30316 and the Certificate III in Business (Customer Engagement) BSB30120. These courses equip you with essential skills and knowledge that will prepare you for entry-level roles. Timing your education with the vibrant economic landscape of Kalgoorlie-Boulder will provide you with ample job opportunities.
If you're already equipped with experience or qualifications, consider enrolling in one of the seven advanced courses like the Diploma of Community Services CHC52021 or the Bachelor of Business. These advanced educational pathways allow you to refine your skills in customer relations and support roles, making you a competitive candidate for various positions, including that of a Customer Experience Manager or a Customer Relationship Manager.
In addition to the course offerings, there are multiple job roles relevant to the Client Services Officer field. After completing your courses, you may explore positions such as a Customer Service Representative or an Account Manager. Each role requires different skill sets, but they all share a common goal of enhancing customer satisfaction, making the Client Services Officer position a pivotal point in the customer service ecosystem.
The Business courses in Kalgoorlie-Boulder, particularly those focusing on Customer Engagement, empower individuals to develop the competencies needed in an ever-evolving market. By furthering your education through these Client Services Officer courses, you are not only enhancing your personal skill set but also contributing to the thriving community of Kalgoorlie-Boulder. To kickstart your journey in this rewarding career path, check out the various courses available and take the first step today!
Further reading
How to start a career in Legal Services
17th June 2021
