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Customer Service Representative Courses in Kalgoorlie-Boulder

Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.

How do I become a Customer Service Representative in Kalgoorlie-Boulder?

Get qualified to work as a Customer Service Representative with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Kalgoorlie-Boulder

The following providers offer Customer Service Representative courses in Kalgoorlie-Boulder, Western Australia.
National Skills
45438
1
Alffie
41206
3
Central Coast Community College
90304
1
Learning Sphere
91718
2
Key Institute
20855
2
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Tubal
51679
3
Arrow Training Services
6127
1
Academy Xi
1
TAFE Queensland
0275
1
South Regional TAFE
52790
1
ETC Training Solutions
6998
2
METS Training Services
91018
2
College Australia
31222
2
Australian Salesmasters Training
6854
2
Training Institute Australasia
52612
2
Australian College of Training
51269
2
Workplace Training Strategies
21859
2
TAFE NSW
90003
2
Vocational Training Services
51843
2
GEM College of International Business
0366
1
Institute of Research and Learning
6235
1
Australian Training Plus
91434
1
Regional Training Services Qld
40702
1
ARC Training
91007
1
VERTO
6971
1
SWC Training
4567
2
Dynamic Learning Services
40467
1
North East Vocational College
40222
1
Sureway
91058
1
HITsa Training and Employment
40200
1
OCTEC Limited
90142
1
Precise Training
21090
1
Scala The Training Company
60101
1
Training Education And Management Services
91852
1
Kaplan Professional
90116
1
Financial Education
90725
1
Gold Coast Training College
40816
1
South West TAFE
3120
1
TasTAFE
60142
1
Australian Health and Science Institute
40185
1
Australian Academy of Advanced Skills
45240
1

Common questions

In Australia, a full time Customer Service Representative generally earns $1,090 per week ($56,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

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There are approximately 33,900 Customer Service Representatives employed in Australia right now, and the job role is steadily growing. Customer Service Representatives are employed by corporate enterprise, private businesses, government departments, and community service organisations across all industries and employment sectors.

Source: *Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Representative you’ll need outstanding interpersonal skills and a Certificate III in Customer Engagement. This course takes 12-18 months to complete. If your job role has a strong sales focus, you might also consider the Certificate III in Retail.

Author Image Courses.com.au Team

Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

All customer service representative courses

Customer Service Representative careers

Discover a range of Customer Service Representative courses in Kalgoorlie-Boulder designed to enhance your skills and prepare you for a rewarding career in customer service. With a selection of 18 courses available in this vibrant Goldfields region of Western Australia, learners can find the right fit for their experience level and career ambitions. Whether you're starting from scratch or looking to advance your expertise, Kalgoorlie-Boulder's training landscape offers valuable opportunities to achieve your professional goals.

For those just beginning their journey, there are 16 beginner courses tailored for learners with no prior experience or qualifications. Standout options include the Certificate III in Retail SIR30216 and the Certificate III in Business (Customer Engagement) BSB30120. These courses are perfect for equipping students with foundational knowledge in customer service and engaging with customers effectively within various sectors, including retail. Additionally, the Customer Service Skill Set SITSS00078 is another excellent choice to kick-start your career.

Advanced learners with prior qualifications can enhance their credentials through two advanced courses. The Certificate IV in General Insurance FNS41422 and the Certificate IV in Hospital or Health Services Pharmacy Support HLT47121 are tailored for those seeking to deepen their expertise and open doors to specialised roles within the customer service sector.

The field of study related to customer service is extensive, linking to various business courses, retail courses, and more specific subjects such as customer engagement and retail operations. By enrolling in one of the dedicated Customer Service Representative courses in Kalgoorlie-Boulder, you can connect with the local community and gain skills that are in high demand across various industries.

Empower your career and seize the opportunity to study Customer Service Representative courses in Kalgoorlie-Boulder. With numerous training options and recognised providers, you can gain qualifications that will boost your employability in the competitive job market. Invest in your future today and emerge equipped with the skills necessary to thrive in customer-facing roles across the region and beyond.