Courses for beginners
There are 4 courses available in Northern Territory Northern Territory for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
On Campus, Online, Traineeship
12 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 2 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
CHC32015
Certificate III in Community Services (First Point of Contact)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 6 courses available in Northern Territory Northern Territory for experienced learners with prior experience or qualifications.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
Alphacrucis University College
CHC51122
Diploma of Financial Counselling
Online
6 - 12 months
Unavailable
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
18 months
Unavailable
- There are no mandated entry requirements.
North Metropolitan TAFE
FNS60920
Advanced Diploma of Paraplanning
Online
18 - 24 months
$1,299
- There are no mandated entry requirements.
Key questions
How can I become a client services officer?
To become a client services officer in Northern Territory, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Northern Territory?
You can train to become a client services officer by completing a qualification with National Skills or Alffie. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Northern Territory area that provide client services officer training. The closest campus is 1093km away from the center of Northern Territory. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in Northern Territory
For individuals seeking to embark on a rewarding career as a Client Services Officer, exploring the numerous Client Services Officer courses in Northern Territory is an essential first step. These courses cater to learners at various stages, offering both beginner and advanced pathways tailored to equip you with the skills and knowledge necessary for success in this dynamic field. The Northern Territory, with its diverse communities and growing businesses, presents ample opportunities for aspiring professionals dedicated to customer engagement and service excellence.
Those new to the industry will find a selection of exceptional beginner courses that serve as a solid foundation. The Certificate III in Business to Business Sales SIR30316 and the Certificate III in Business (Customer Engagement) BSB30120 are outstanding programs that introduce critical concepts related to client interactions. Additionally, the Certificate III in Community Services (First Point of Contact) CHC32015 and the Certificate III in Retail (Customer Relationships Skill Set) SIR30216 enhance your ability to manage customer relationships effectively, making them invaluable for those starting their careers in this sector.
For experienced learners looking to further their expertise, the advanced courses available in the Northern Territory provide an excellent opportunity to specialise and excel. Consider enrolling in the Diploma of Community Services CHC52021 or the Diploma of Library and Information Services BSB50520, both of which dive deeper into the intricacies of client services and community engagement. Other noteworthy offerings include the Certificate IV in Employment Services CHC41115 and the Certificate IV in Housing (Social Housing and Homelessness Support Work) CHC42221, equipping learners with vital skills for effective service delivery.
With a focus on comprehensive education, candidates can elevate their careers by pursuing qualifications such as the Diploma of Financial Counselling CHC51122 and the Advanced Diploma of Paraplanning FNS60920. Whether you aim to strengthen your business acumen with a Bachelor of Business or to specialise further, there are various pathways for professional development within the realm of client services.
As you explore these engaging Client Services Officer courses in Northern Territory, consider the broader context of the industry. The related fields of Business courses and Customer Engagement serve as critical components in understanding how to effectively connect with and serve clients. With the rich tapestry of opportunity that Northern Territory offers, investing in your education today can lead to a prosperous and fulfilling career tomorrow. Embrace the journey and take the necessary steps to excel in the field of client services.
Further reading
How to start a career in Legal Services
17th June 2021
