Courses for beginners
There are 3 courses available in South Australia South Australia for beginner learners with no prior experience or qualifications.
Recommended
BSB30120
Certificate III in Business (Customer Engagement)
On Campus, Online, Traineeship
10 - 18 months
$1,580 - $5,930
- There are no mandated entry requirements.
+ 4 more
SIR30316
Certificate III in Business to Business Sales
Online, Traineeship
12 - 18 months
$2,700
- There are no mandated entry requirements.
SIR30216
Certificate III in Retail (Customer Relationships Skill Set)
Traineeship
2 months
Unavailable
- There are no mandated entry requirements.
Alffie
Courses for experienced learners
There are 7 courses available in South Australia South Australia for experienced learners with prior experience or qualifications.
CHC41115
Certificate IV in Employment Services
Blended, On Campus, Online, Traineeship
12 - 24 months
$3,082 - $5,500
- There are no mandated entry requirements.
Bachelor of Business
On Campus, Online
36 months
$55,200
- There are no mandated entry requirements.
Business Consultant
Business Services Manager
Business Specialist
+ 14 more
Change And Communications Manager
Management Consultant
General Manager
Head of Digital Strategy Transformation
Innovation Strategist
Art Dealer
Partnerships Manager
Operations Analyst
Strategy Manager
Inventory Planner
Business Process Analyst
Client Services Officer
Investment Banking Analyst
Company Director
Alphacrucis University College
CHC51122
Diploma of Financial Counselling
Blended, Online
6 - 18 months
$8,481
- There are no mandated entry requirements.
BSB50520
Diploma of Library and Information Services
Blended
18 months
$6,885
- There are no mandated entry requirements.
FNS60920
Advanced Diploma of Paraplanning
Online
18 - 24 months
$1,299
- There are no mandated entry requirements.
Key questions
How can I become a client services officer?
To become a client services officer in South Australia, you may want to consider completing the Certificate III in Business (Customer Engagement). This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in South Australia?
You can train to become a client services officer by completing a qualification with National Skills or Alffie. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the South Australia area that provide client services officer training. The nearest campus is located right in the center of South Australia. You can also study a client services officer course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the client services officer sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Avg yearly income
$56,680
Skill level
Beginner
Customer Service Officer
A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.
Avg yearly income
$62,400
Skill level
Beginner
Customer Service Manager
A Customer Service Manager sets service standards, manages teams, resolves complaints, and reports on customer satisfaction with strong communication skills.
Avg yearly income
$93,600
Skill level
Advanced
Account Manager
Account Managers cultivate client relationships, addressing concerns and liaising with sales teams to meet targets and oversee product installations.
Avg yearly income
$93,600
Skill level
Advanced
Retention Specialist
A Retention Specialist fosters customer loyalty, ensures positive experiences, resolves issues, and maintains strong relationships across diverse backgrounds.
Avg yearly income
$74,880
Skill level
Advanced
Account Executive
An Account Executive builds relationships, manages client needs, and secures sales across industries, focusing on customer service and communication.
Avg yearly income
$98,020
Skill level
Beginner
Engagement Manager
Engagement Managers build and maintain client relationships, serving as the primary contact to ensure quality service and contract fulfilment.
Avg yearly income
$117,520
Skill level
Advanced
Partnerships Manager
Partnerships Managers develop and maintain key relationships to drive growth, negotiating agreements and coordinating with teams to achieve strategic goals.
Avg yearly income
$119,600
Skill level
Advanced
Business Relationship Manager
A Business Relationship Manager develops and manages client relationships, ensuring satisfaction and driving business growth through tailored solutions.
Avg yearly income
$98,800
Skill level
Advanced
Customer Relationship Manager
Customer Relationship Managers enhance client satisfaction and loyalty by understanding needs, resolving issues, and implementing retention strategies.
Avg yearly income
$78,000
Skill level
Advanced
Customer Experience Manager
A Customer Experience Manager enhances customer interactions by analysing feedback, developing improvement strategies, and ensuring satisfaction across touchpoints.
Avg yearly income
$72,800
Skill level
Advanced
Service Delivery Manager
A Service Delivery Manager oversees service delivery to clients, ensuring quality, resolving issues, and enhancing customer satisfaction across various industries.
Avg yearly income
$114,400
Skill level
Advanced
More about client services officer courses in South Australia
Exploring Client Services Officer courses in South Australia is an excellent way to kickstart your career in a dynamic and rewarding field. South Australia offers a range of training options across various esteemed institutions, giving you the flexibility to choose a course that best fits your needs. Providers such as Celtic Training, ARC Training, and TAFE SA offer specialised programs designed to equip you with the essential skills required to excel as a Client Services Officer.
As a Client Services Officer, you will play a crucial role in maintaining customer satisfaction and enhancing the overall client experience. By enrolling in Client Services Officer courses in South Australia, you will gain insight into business practices that are integral to customer engagement. Understanding the nuances of customer relationships can further lead you to explore related job opportunities such as a Customer Relationship Manager or a Customer Experience Manager, where skills gained in your coursework will be directly applicable.
The courses available in South Australia are designed to be comprehensive, giving you exposure to both theoretical and practical knowledge essential for success in a client-focused role. The Customer Engagement aspect of the curriculum addresses key strategies for effective communication and relationship management, enabling you to transition smoothly into positions such as a Service Delivery Manager or a Customer Service Officer.
South Australia is not just a beautiful place to live; it is also a hub for career development in the Client Services sector. By choosing to pursue Client Services Officer courses in South Australia, you position yourself for opportunities in diverse roles like Customer Service Manager or even as an Account Manager. These roles are essential for ensuring businesses meet their client satisfaction goals and foster long-term loyalty.
As you embark on your journey to becoming a Client Services Officer, consider the various training providers available to you in South Australia. With a selection of courses at your fingertips, including those offered by TAFE SA focusing on niche areas like Certificate IV in Women's Advocacy, the opportunities for developing your career are promising. Whether you want to become a Retention Specialist or an Account Executive, the skills you acquire through these courses will set you on a path to success in the vibrant South Australian job market.
Further reading
How to start a career in Legal Services
17th June 2021
