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Concierge Courses in Australian Capital Territory

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Australian Capital Territory?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Concierge careers

If you're looking to start a career in the hospitality industry, our Concierge courses in Australian Capital Territory are an excellent place to begin. With six beginner courses available, you can gain the skills and knowledge necessary for various concierge roles, even without prior experience. One of the most sought-after qualifications is the Certificate III in Business (Customer Engagement) BSB30120, which provides essential customer service skills crucial for any concierge position.

Moreover, if you are interested in enhancing your hospitality skills, the Certificate II in Hospitality SIT20316 and Certificate III in Hospitality SIT30616 are fantastic options. These courses are delivered by reputable training providers like JCE Positive Outcomes, ensuring you receive quality education tailored to the needs of the local market in Canberra, Australian Capital Territory, 2600. Short courses, such as the Customer Service Skill Set SITSS00078, are also available for those looking to upskill quickly.

The knowledge and training gained from our concierge courses will position you well for a variety of job roles within the thriving hospitality sector. Potential career paths include becoming a Hotel Manager, Hotel Porter, or a Hotel Receptionist. With the rapid growth of tourism in the region, opportunities are abundant for well-trained individuals ready to step into the field.

In addition to concierge positions, our courses in the Australian Capital Territory lead to roles that expand into areas such as Tourism, Travel and Hospitality courses and Accommodation. Exploring these fields not only enhances your career prospects but also allows you to utilise your training effectively. Start your journey today with our comprehensive range of Concierge courses in Australian Capital Territory to secure your future in this vibrant industry.

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