Concierge Courses in Mackay
A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.
View all
How do I become a Concierge in Queensland
Get qualified to work as a Concierge in Mackay with a course recognised across Australia. Speak to a training provider to learn more.
BSB30120
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Get the skills you need to take care of customer service with the BSB30120 Certificate III in Business (Customer Engagement). This nationally recognised qualification delivers communication, critical thinking and teamwork skills as well as customer specific competencies in marketing, social media, sales, and complaint resolution. Graduate ready for work on the help desk or better able to support your own work team. Enquire now for the full list of study units, graduation competencies, and enrolment opportunities.
Career opportunities
Duration
6 months - 24 months
Study mode
Blended, Distance, On Campus, Online, RPL, Traineeship
Find a provider
PUAFER005
Duration
Half day - 4 days
Study mode
Blended, On Campus, Online, Traineeship
Do you need ECO warden training? PUAFER005 - Operate as Part of an Emergency Control Organisation is a nationally recognised short course that will help you prepare for, and respond to emergency situations. The course covers: understanding your role as a warden, preventing emergencies, wearing suitable ID, assisting building occupants during an emergency, operating communication systems, assisting with safe re-entry after an incident, reporting on actions taken during an emergency, checking emergency stat...
Career opportunities
Duration
Half day - 4 days
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
SIT20316
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online, Traineeship
A Certificate II in Hospitality (SIT20316) is an entry-level qualification focusing on the essential skills for working at any hospitality venue. Students learn how to stay safe at work while abiding by the laws relevant to the hospitality workplace.
This course places a strong emphasis on interpersonal skills and communication, so students graduate with a better understanding of how to interact with customers, work effectively with their co-workers, and show social and cultural sensitivity.
The Certifica...
Career opportunities
Duration
6 months - 12 months
Study mode
Blended, On Campus, Online, Traineeship
Find a provider
SIT30122
Study mode
Blended, Traineeship
The SIT30122 Certificate III in Tourism (Holiday Parks and Resorts) equips individuals with well-developed tourism service, sales, and operational skills. Graduates can work as inbound tour coordinators, visitor information officers, or holiday park employees. They will use discretion and judgement to coordinate tourism services with some independence and under limited supervision. This qualification offers pathways to various tourism sectors, including tour operators, visitor centres, attractions, and sm...
Career opportunities
Study mode
Blended, Traineeship
Find a provider
View all
Course providers
The following providers offer Concierge courses in Mackay.
Related career opportunities
Browse occupations related to Concierge.
Choose a field of study
Studying an accredited tourism, travel and hospitality course is your first port of call to land your next dream job. Start today!
All courses
Specialise in hotel management and guest relations, and play a key role in creating memorable experiences for travellers. Education pathways for domestic and international students.
Career opportunities
View all
Acquire skills to delight palates and cater to diverse tastes, from bustling kitchens to grand events. Education pathways for domestic and international students.
Career opportunities
View all
Learn to create memorable experiences, from intimate gatherings to grand corporate events. Education pathways for domestic and international students.
Career opportunities
View all
All courses
Courses by location