All careers

Concierge Courses in Mackay

A Concierge assists guests at hotels by managing services, making reservations, and providing local recommendations while ensuring excellent customer service.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

      Explore all careers
  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Concierge in Mackay?

Get qualified to work as a Concierge with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Mackay

The following providers offer Concierge courses in Mackay, Queensland.
National Skills
45438
1
Alffie
41206
1
Central Coast Community College
90304
1
Learning Sphere
91718
1
Key Institute
20855
1
BSI Learning
21371
1
Foundation Training Australia
31972
1
IPS Institute
32186
1
Designer Life
32502
1
Tubal
51679
1
Arrow Training Services
6127
1
Krause Health and Safety
45398
1
Down to Earth Training and Assessing
51199
1
South West TAFE
3120
1
TAFE NSW
90003
1

Common questions

In Australia, a full time Concierge generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

Author Image Courses.com.au Team

This industry has seen a strong increase in employment numbers over the last five years. There are currently 9,700 people working in this field and many of them specialise as a Concierge. Concierges may find work in larger towns and cities where large accommodation facilities are located.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

If you’re interested in a career as a Concierge, consider enrolling in a Certificate III in Hospitality (Accommodation Services). You’ll cover a range of topics relevant to customer service in the hospitality industry and be able to choose electives such as porter services, reservations and bookings and visitor information.

Author Image Courses.com.au Team

Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

All concierge courses

Concierge careers

If you're looking to start or advance your career in the hospitality sector, you might find that our Concierge courses in Mackay provide you with the essential skills needed to excel in this dynamic role. The concierge position is pivotal in the hotel and travel industry, acting as the first point of contact for guests and ensuring they have a memorable experience. With six courses available in Mackay, you can choose a training provider that caters to your specific learning needs, whether you're a newcomer or seeking to upskill.

In addition to learning about concierge duties, you'll also benefit from knowledge that spans various related roles within the hospitality industry. Aspiring Hotel Managers, Hotel Porters, and Hotel Receptionists will find that these courses can provide a strong foundation for their future careers. With the stunning backdrop of Mackay offering a vibrant tourism scene, your training could lead to exciting job opportunities in local hotels, resorts, and tourist attractions.

Moreover, the skills acquired through concierge training can easily translate into various roles within the hospitality industry. For instance, if you aspire to become a Housekeeper or a Housekeeping Manager, the organisational and customer service skills gained from concierge courses will enhance your employability. The practical approach to learning offered by the courses in Mackay ensures that you will be well-prepared for real-world challenges and responsibilities in different job roles.

As you explore the possibilities, don't overlook how these Tourism, Travel and Hospitality courses can further enrich your career journey. Whether it’s managing a front office as a Front Office Supervisor or taking on responsibilities as a Maintenance Manager, the skills you obtain from concierge training in Mackay will provide you with a competitive edge in the thriving hospitality market. Consider enrolling today and take the first step towards a rewarding career!