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Customer Service Officer Courses in Bathurst

A Customer Service Officer manages teams, schedules customer interactions, processes orders, and addresses complaints, requiring strong interpersonal skills.

How do I become a Customer Service Officer in Bathurst?

Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Bathurst

The following providers offer Customer Service Officer courses in Bathurst, New South Wales.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Williams Business College
41316
1
Just Careers Training
91413
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
TAFE NSW
90003
3
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
1
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1

Common questions

In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.

Author Image Courses.com.au Team

There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.

Author Image Courses.com.au Team

Further reading

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All customer service officer courses

Customer Service Officer careers

Are you eager to kick-start a fulfilling career in the customer service industry? The Customer Service Officer courses in Bathurst offer a great opportunity for those looking to build their skills and knowledge. With 17 courses available, including 16 beginner options, you can find a course that fits your experience level and career aspirations. Popular beginner courses such as the Certificate III in Business and the Certificate II in Applied Digital Technologies are fantastic places to start your journey.

For those seeking to advance their skills, there is also an opportunity to explore the Certificate IV in Local Government. This course is designed for learners with some prior experience and can open doors to more complex roles in customer service. By enroling in these Customer Service Officer courses in Bathurst, you are paving the way for a rewarding professional journey.

Further benefiting your prospects, the courses available in Bathurst can equip you for various exciting job roles. Consider the possibilities of becoming a Customer Relationship Manager or a Customer Experience Manager. These roles not only involve managing client interactions but also play a crucial part in shaping an organisation's reputation. For those who enjoy challenges, the role of a Service Delivery Manager could be a perfect fit.

With the diverse range of Customer Service Officer courses in Bathurst, you can also prepare for roles such as a Customer Service Representative or a Customer Service Manager. These positions are essential in any organisation and provide opportunities for career progression. Those interested in forging strong relationships with clients may find themselves well-suited for the role of an Account Manager or even a Client Services Officer.

Embark on your journey towards becoming a competent Customer Service Officer by exploring the various courses offered in the Bathurst region. With a supportive learning environment and numerous pathways to career advancement, you are encouraged to take the first step today. Visit the Customer Service Officer courses in Bathurst page to see the full list of options and find a course that suits your aspirations.