How do I become a Customer Service Officer in Kalgoorlie-Boulder?
Get qualified to work as a Customer Service Officer with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Kalgoorlie-Boulder
The following providers offer Customer Service Officer courses in Kalgoorlie-Boulder, Western Australia.
Foundation Education
22557
1
MCI Institute
91088
1
Asset College
31718
1
Upskilled
40374
2
Australian Vocational Academy
0826
1
South Regional TAFE
52790
1
Motor Traders Association of NSW
90402
1
North Regional TAFE
52788
1
Australian Nursing and Training Services
41231
1
South Metropolitan TAFE
52787
1
Alffie
41206
2
Australian College of Training
51269
1
Macarthur Community College
6860
1
Australian College of Skills & Education
45310
1
Nepean Community College
1223
1
Health Science Hub
52806
1
Global Training Institute
31192
1
Common questions
In Australia, a full time Customer Service Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new in the role.
Courses.com.au Team
There are approximately 2,300 Customer Service Officers employed in Australia right now, and the job role has fallen slightly over the last 5 years. Customer Service Officers are employed by corporate enterprise, private businesses, government departments, and community service organisations — they often work from call or contact centres.
Source: Australian Government Labour Market Insights
Courses.com.au Team
To get started as a Customer Service Officer you’ll need outstanding interpersonal skills and a Certificate IV in Customer Engagement. The course takes 12 months to complete. You’ll also need administration and business writing skills — so vendor qualifications in Word, Excel, and Powerpoint will help.
Courses.com.au Team
Related career opportunities
Browse occupations related to Customer Service Officer
Further reading
Most popular retail courses
21st July 2022
How to start a career as a Medical Receptionist
7th December 2021All customer service officer courses
- BSB30120 Certificate III in Business
- BSB30120 Certificate III in Business (Administration)
- SIR30116 Certificate III in Community Pharmacy
- ICP31220 Certificate III in Print Communications
- HLTSS00065 Infection control Skill Set (Retail)
- 11040NAT Certificate III in Career Advancement
- BSB30415 Certificate III in Business Administration
- SFI30319 Certificate III in Seafood Industry (Sales and Distribution)
- BSBITU422 Use Digital Technologies to Collaborate in the Workplace
- 10856NAT Certificate IV in English Proficiency
- TLI31321 Certificate III in International Freight Forwarding (Operator)
- LGA40120 Certificate IV in Local Government
- SITHGAM023 Attend Gaming Machines
- AUR20116 Certificate II in Automotive Administration
- FWP20616 Certificate II in Timber Merchandising
- 22646VIC Certificate IV in EAL (Further Study)
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- AUR21120 Certificate II in Automotive Sales (Bicycle Sales)
- SITXFIN007 Process Financial Transactions
- PSPETH009 Maintain and Enhance Confidence in Public Service
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- LGA30120 Certificate III in Local Government (Leadership & Management)
- PSPGEN100 Manage Conflict
- SIR30316 Certificate III in Business to Business Sales
- BSBOPS404 Implement Customer Service Strategies
- AUR21120 Certificate II in Automotive Sales
- LGA30120 Certificate III in Local Government (Rates)
- TLIE2007 Use communications systems
- ICT20120 Certificate II in Applied Digital Technologies
Customer Service Officer careers
If you're looking to start a career in customer service, the Customer Service Officer courses in Kalgoorlie-Boulder offer a plethora of educational opportunities tailored for both beginners and experienced learners. With 15 dynamic courses on offer, individuals can choose programs that suit various skill levels, whether you're just starting out or looking to upskill in the competitive job market. The region's training providers ensure that students receive a comprehensive education that is recognised within the industry.
For those new to the field, 14 beginner courses are available, including the Certificate III in Business and the Certificate II in Financial Services. These courses equip learners with essential skills that can lead to various job roles. From mastering customer interactions to handling financial transactions, students will emerge with the competence needed to thrive as a Customer Service Officer.
Experienced individuals can benefit from advanced training options like the Certificate IV in Local Government. Such advanced qualifications are ideal for those seeking to enhance their existing skills or transition into managerial roles within customer service. This pathway opens doors to better career opportunities in Kalgoorlie-Boulder, where customer service excellence is increasingly valued.
The business courses provided in the Kalgoorlie-Boulder area delve deeper into the customer engagement strategies essential for success. As customer expectations evolve, professionals with a solid educational foundation will have a significant advantage. Graduates of these programs can explore numerous related job roles, such as Customer Service Manager or Account Manager, among others.
Taking the first step towards a fulfilling career in customer service has never been easier in Kalgoorlie-Boulder. Explore the various Customer Service Officer courses available, and consider roles such as Customer Relationship Manager or Client Services Officer that could be your next career move. With the right training and experience, you can excel in this rewarding field, contributing significantly to your community while advancing your professional journey.
