
Courses for beginners
There are 2 courses available in Brisbane Queensland for beginner learners with no prior experience or qualifications.
Certificate III in Retail
- There are no mandated entry requirements.








Certificate III in Business
- There are no mandated entry requirements.





Courses for experienced learners
There are no courses available in Brisbane Queensland for experienced learners with prior experience or qualifications.
Key questions
How can I become a e‑commerce assistant?
To become a e‑commerce assistant in Brisbane, you may want to consider completing the Certificate III in Retail. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Brisbane?
You can train to become a e‑commerce assistant by completing a qualification with Australian College. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Brisbane area that provide e‑commerce assistant training. The nearest campus is located right in the center of Brisbane. You can also study a e‑commerce assistant course through online, distance or traineeship learning. Find a course provider that best suits your study needs.
Related occupations
Explore related occupations in the e‑commerce assistant sector.
Customer Service Representative
Customer Service Representatives assist clients with product enquiries, take orders, resolve complaints, and manage customer data through calls, emails, or chat.
Retail Assistant
A Retail Assistant supports customers in shops or department stores by answering inquiries, processing payments, and monitoring stock levels.
Retail Team Leader
A Retail Team Leader supervises staff, ensures sales goals are met, and provides excellent customer service while resolving issues.
Store Manager
A Store Manager oversees retail operations, managing staff, finances, and customer service while handling advertising and resolving issues.
Cashier
A Cashier processes payments, provides receipts, balances cash, and ensures adequate change while delivering excellent customer service.
Car Salesman
Car Salesmen assist customers in purchasing vehicles, providing advice, demonstrating features, organising finance, and processing transactions.
Retail Supervisor
A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.
Department Manager
A Department Manager oversees retail operations, sets sales targets, supervises staff, monitors stock, and organises promotions, requiring strong communication and problem-solving skills.
Retail Manager
A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.
Area Manager
An Area Manager oversees operations within a specific region, managing teams, finances, and customer service to ensure effective performance.
Regional Manager
A Regional Manager oversees operations across multiple branches in a specified area, focusing on efficiency, profits, and effective leadership.
Retail Executive
A Retail Executive manages retail operations, sets sales targets, analyses profits, and engages in marketing and strategic planning.
Cluster Manager
A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.
More about e‑commerce assistant courses in Brisbane
If you are looking to start a rewarding career in the rapidly growing field of e-commerce, exploring the available E-commerce Assistant courses in Brisbane is an excellent first step. There are two widely recognised beginner courses, the Certificate III in Business BSB30120 and the Certificate III in Retail SIR30216. Both of these courses equip students with fundamental skills and knowledge essential for various roles in e-commerce, making them perfect for those with no prior experience.
Several reputable training providers deliver these E-commerce Assistant courses in Brisbane. Among them, SITS offers the Certificate III in Business, while Mastery Institute Australia (MIA) provides additional options tailored to the evolving needs of the e-commerce industry. These providers are known for their commitment to high standards of quality and relevance in training, making them trusted choices for potential students.
As you complete an E-commerce Assistant course, you will find that many exciting job roles await you in the retail landscape. Students often pursue positions such as Customer Service Representative, Retail Assistant, or even a Retail Team Leader. Each of these roles offers unique opportunities to expand your career within the e-commerce sector and can provide a pathway to management positions like Store Manager or Retail Manager.
In addition to e-commerce roles, the knowledge gained from these courses can also set you up for various other positions in the broader retail environment. Graduates from these programs often find themselves suited for roles such as Cashier, Car Salesman, or Retail Supervisor. The diverse skill set you acquire will open numerous doors, whether you’re interested in customer service or management roles, further enhancing your career options.
Brisbane's thriving retail scene is a fantastic backdrop for advancing your skills and knowledge in e-commerce. With the right training providers and a commitment to your education, gaining expertise through the E-commerce Assistant courses in Brisbane is within your reach. Take the first step towards a dynamic career that can evolve with the industry, ensuring you remain in-demand in the digital marketplace.
Further reading


Adapting to Change: AI and the Future of Jobs in Australia
19th August 2025